@jitendraverma__ Go to any village and try to spend half day in any PSU branch. Think from the view of customers visiting those branches.
Somehow, Everyone is used to QR code now. Utilise it wherever possible:)
@jitendraverma__ Nope. It will track the number of hours/time spent by each customer in bank.
PSU banks (Especially rural and semi urban) needs such tracking which will eventually help in starting new branches and closing non operative one’s.
@padhucfp@IndiGo6E used to be affordable for upper middle class earlier.
Now, They are no more affordable unless you plan minimum 2 months before (Families who plan ahead will chose 2AC/1AC since no ticket for infants/kids+Planned leaves are possible in every sector with 2 months notice)
@jassneetsingha Whatever the features IDFC has, Their employees learn from customers.
They need to work on up-skill their employees (Both branches and customer care).
When you ask them to share an email address for escalation, they will share something which will bounce back saying not in use.
@jahirsheikh8 Think positive man !!
Bro earned enough in first three companies.
Now he may need a company just to keep him occupied. So, he might have joined Services company !! I salute to his honesty of maintaining transparency in LinkedIn profile.
@WeekendInvestng@ICICIBank_Care On top of it, Whenever you call customer care, it will first go to Relationship manager who knows nothing and then they will transfer to customer care !! Whoever suggested this upgrade should be laid off for ruining the experience!!
@skiy7 Icici customer care and entry level employees in branch are more helpful than RM. I believe,RM are call centre executives who just want to do some cross selling. Unfortunately, they have access to all our financial data !! Icici should ask for consent before sharing data to RM