Yogesh Devgan

IT Professional (Delhi/NCR)

[Yogesh Devgan @yogeshdevgan]

@BajajElectrical @BajajElectrical @CareBajaj @BajajCare : please get this sorted

[Yogesh Devgan @yogeshdevgan]

@BajajElectrical Just one time run, purchased on 16-may and your HandBlender HB22 (410536) stick lost the life. Poor quality product. Please give me a refund. Not liked it.

[Yogesh Devgan @yogeshdevgan]

@BajajElectrical Awaiting response. I am at home now.

[Yogesh Devgan @yogeshdevgan]

@jagograhakjago @BajajElectrical @CareBajaj @BajajCare @BajajElectrical @CareBajaj @BajajCare @jagograhakjago
Still awaiting a solution and support team has cancelled my ticket why??
Ticket logged on 24, I got response on 28 and I am out of station and returning on 1st and my call has been cancelled. I requested to hold ticket.

[Yogesh Devgan @yogeshdevgan]

@jagograhakjago @BajajElectrical @CareBajaj @BajajCare May I know why?? What is my fault ?? Am
I responsible for your poor product and service. No one attended this for 4 days and now I am out of station and you cancelled????

Your Ticket ID DEL224052605789833-1 is cancelled.

Regards,
Bajaj Electricals,

[Yogesh Devgan @yogeshdevgan]

@jagograhakjago @BajajElectrical @CareBajaj @BajajCare Just got a call and your team mentioning to cancel the call as they cannot keep it open for mare then 48 hours and I have to register again and it’s ok to contact customer after 4 days ?

[Yogesh Devgan @yogeshdevgan]

@jagograhakjago @BajajElectrical @CareBajaj @BajajCare Now I got a call after 4 days and engineer mentioning they cancelling the call and I have to register again because they can not keep it open more the. 48 hours and it’s ok if your team reaches to customer after 90 hours.
Keep this call open and advise team to visit on Tuesday.

[Yogesh Devgan @yogeshdevgan]

@BajajElectrical I got call today after 4 days. I am out of city may come back
On Monday evening

[Yogesh Devgan @yogeshdevgan]

As pooor the product similar is serivece. No one called in past 48 hours

Your Call ID is #DEL224052605789833-1#.

[Yogesh Devgan @yogeshdevgan]

@CareBajaj @BajajCare : Pl look into it.

[Yogesh Devgan @yogeshdevgan]

@AmazonHelp I connected with Jahangir at 1:30 he disconnected saying product delivered to you as per their investigation. I had so many questions he has nothing to answer then disconnected.
What is next way for me??

[Yogesh Devgan @yogeshdevgan]

@amazon @amazonIN

One order I did and still it is not receive and your app showing delivered. Raised concern still no updates. There is no way a customer can reach you.

Fed up with your service and similar feedback everyone has now.

[Yogesh Devgan @yogeshdevgan]

@amazonIN @amazon @AmazonHelp @jagograhakjago Registered Grievance with consumer affairs also with all artifacts I have whereas amazon has nothing to share, its a fraud being conducted by amazon. No recording in my CCTV and how a delivery made without a OTP. @amazon @amazonIN @AmazonHelp @AmazonHub @jagograhakjago

[Yogesh Devgan @yogeshdevgan]

@amazonIN @amazon @AmazonHelp @amazon @amazonIN @AmazonHelp @jagograhakjago
I never got the product and Amazon is not listening me and claiming I have received the product and they have completed their investigation.
There is camera in reception and my door no one came for delivery fake investigations. Help

[Yogesh Devgan @yogeshdevgan]

@AmazonHelp your specialist team also has same song to play, you got the product we can not anything and disconnected my call. this is Rs. 4200 product not just few hundreds to forget. this may be something fraud between investigation and delivery. but I need a resolution

[Yogesh Devgan @yogeshdevgan]

@amazonIN @amazon @AmazonHelp @jagograhakjago Customer service is so rude and repeating only that I have received the product. There is no entry at society reception. There is camera at reception, lift and my door also no delivery happened. Neither I shared OTP with anyone

[Yogesh Devgan @yogeshdevgan]

@AmazonHelp Shall I forget my product or 4204 rupees? No update being provided by Amazon.
This is order id 408-5438691-6704363
Pl update.

[Yogesh Devgan @yogeshdevgan]

@AmazonHelp Costner care is not able to help me. Please arrange a callback from account specialist team.

[Yogesh Devgan @yogeshdevgan]

@AmazonHelp No option to start chat and on call your executive said we can do anything.
I raised appeal also it’s 48 hours now and there is no response