Yorkshire Building Society

Welcome to Yorkshire Building Society. We’re here from 9am to 5pm Mon-Fri. Please do not post personal or secure information. T&Cs:

[Yorkshire Building Society @Yorkshire_BS]

@IceyBee64 Hi Ian. Just wanted to let you know that the app is back up and running. Thanks you for your patience

[Yorkshire Building Society @Yorkshire_BS]

@IceyBee64 Hi Ian, we are aware of an issue that our team are working hard to fix. Sorry for any inconvenience this is causing

[Yorkshire Building Society @Yorkshire_BS]

@lynnstrange57 Hi Lynn. Just wanted to let you know our website and app are back up and running, and everything should now be working as normal. Thanks for your patience and sorry for the disruption.

[Yorkshire Building Society @Yorkshire_BS]

@carolynxm Hi Carolyn. Just wanted to let you know our website and app are back up and running, and everything should now be working as normal. Thanks for your patience and sorry for the disruption.

[Yorkshire Building Society @Yorkshire_BS]

@carolynxm Hi Carolyn. We’re aware some customers are having trouble logging in to our website and app.
We’re really sorry about this. Our teams are working to fix it as quickly as possible
Thank you for your patience.

[Yorkshire Building Society @Yorkshire_BS]

@lynnstrange57 Hi Lynn. We’re aware some customers are having trouble logging in to our website and app.
We’re really sorry about this. Our teams are working to fix it as quickly as possible
Thank you for your patience.

[Yorkshire Building Society @Yorkshire_BS]

You might notice scaffolding up at our Keighley branch but we’re still open as usual 🏗️

Our friendly team is inside and ready to help, just as always 👋

[Yorkshire Building Society @Yorkshire_BS]

@FenellaBowden Hello Fenella,

I am sorry to hear about this , and I have forwarded your comments to the branch manager, but it is not always possible for you to be dealt with on a walk-in basis an appointment can will take a colleague away from the counter for up to an hour.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@Angel501779561 Hello Sheena,

We are currently experiencing busier phone lines, meaning the wait time is longer than usual. When calling us you can select for a call back and we will call you once you are at the front of the queue.

I apologise for any inconvenience.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@TimPriestl14390 Hello Tim,

I have checked this, but it is not happening to me - please call us on 0345 1 200 100 between 9am and 1pm (9am and 1pm on Saturday) and a colleague should be able to help you.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@diane_carole Hello Diane,

We aim to deal with all received paperwork and claims promptly - if you would like to speak to a member of the Bereavement Team in person, please call 0345 166 9229 between 9am and 5pm, Monday to Friday.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@Aliciasdnud Hello Alicia,

I hope the funds arrived as anticipated.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@Aliciasdnud Hello Alicia,

Our transfer times have been unchanged for a number of years now and have always been clearly advertised on the product information at the point of opening. The system is under review and changes will be forthcoming later this year.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@ggs4760 Sorry to hear about your experience. Social media isn’t secure, so we can’t help you here. However, you can:
Call us on 0345 120 0100
Visit us in branch https://t.co/FZoAKQwMaN
Use our complaint form https://t.co/M0QIq5B2mb
Send us a secure message through your account

[Yorkshire Building Society @Yorkshire_BS]

@Aliciasdnud Hello Alicia!

Thank you very much indeed for your feedback - it is not taken for granted, and is very much appreciated!

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@FutureWhizz Sorry to hear about your experience. Social media isn’t secure, so we can’t help you here. However, you can:
Call us on 0345 120 0100
Visit us in branch https://t.co/FZoAKQwMaN
Use our complaint form https://t.co/M0QIq5B2mb
Send us a secure message through your account.

[Yorkshire Building Society @Yorkshire_BS]

@Montemoomoo Hello Lisa,

I am sorry to hear you're having difficulty with the app. If you call us on 0345 1 200 100 between 9am and 5pm (9am and 1pm on Saturday) a colleague will help you to get online.

Kind regards.

[Yorkshire Building Society @Yorkshire_BS]

@DaveKendallPho1 Sorry to hear about your experience. Social media isn’t secure, so we can’t help you here. However, you can:
Call us on 0345 120 0100
Visit us in branch https://t.co/FZoAKQwMaN
Use our complaint form https://t.co/M0QIq5B2mb
Send us a secure message through your account

[Yorkshire Building Society @Yorkshire_BS]

@Jaybee_74 Sorry to hear about your experience. Social media isn’t secure, so we can’t help you here. However, you can:
Call us on 0345 120 0100
Visit us in branch https://t.co/FZoAKQwMaN
Use our complaint form https://t.co/M0QIq5B2mb
Send us a secure message through your account