YourNextGuest

Free tips for hoteliers & STR owners: marketing, tech, revenue management & industry news. Your next guest starts here.

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Why Austin's model is the one your city copies next 👇 https://t.co/UkhwwCew9E

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Austin STR operators: as of July 1 the city can order Airbnb, VRBO & https://t.co/N8XKiIu2yK to delist any unlicensed rental in 10 days. Platforms now collect the occupancy tax too. Enforcement just moved from the city to the platform. Licensed and ready?

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The advisory lifted in 2 hours, which is exactly why most operators will learn nothing. The comms script you need before the next one: https://t.co/fAovxh7elH

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M7.5 + M7.2 hit Venezuela overnight. Tsunami advisories ran across Aruba, Bonaire, Curaçao, Puerto Rico and the USVI. Caracas airport down, cruises and ferries paused. Caribbean beach hotels: when the alert pushed, did your front desk say a single word?

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Full breakdown of where DC hotels are about to blow the biggest weekend of the decade: https://t.co/wUFuju9bCN

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DC, Philly, Boston hotels: Reagan National goes dark from noon on July 4 for America 250. Airlines are waiving fees at 7 East Coast airports and the arrival curve shifts to July 2-3. Staffed for the front-load or the holiday trickle?

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The full breakdown of what prepared Dutch hotels did differently → https://t.co/8TEBzNOxH7

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Netherlands hotels: every train, tram, bus and metro sat dead until 8am today. NS not normal till ~9:30. Guests with early flights got warned. But did your housekeeping crew make it in? That's the morning-killer nobody planned for.

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The 3-day playbook to turn Friday's cancellations into commission-free nights instead of https://t.co/N8XKiIu2yK bookings: https://t.co/9XzrXwbsSf

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Italian hotels: a 24-hour national ground-handling strike hits EVERY airport this Friday, June 26. No protected windows, ~40% of flights cancelled, Milan's metro and buses out too. Your Thursday checkouts are about to need a bed. Calling them yet?

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Full operator playbook, AC, rate, guest safety, staff, here: https://t.co/lTThBXXZgP

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France just hit its widest-ever red heat alert: 49 departments, 42C, maybe its hottest day on record. Spain near 45C. Hotels, this is the week you STOP discounting. An AC'd room is the most valuable thing in the city right now. Holding rate or dropping?

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The full playbook for turning a strike backlog into commission-free nights: https://t.co/J9hVTL5Aj7

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Paris hotels: yesterday's CDG/Orly ground-staff strike cut up to 40% of capacity, and the backlog is still clearing today. Every stranded flyer is an unsold room that walked to your door. Are you calling your departures or handing them to https://t.co/N8XKiIu2yK?

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Why DC blows a ground stop differently than Dallas, plus the Acela twist most operators miss: https://t.co/hd3uRA3ij1

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Washington hotels: the FAA grounded DCA, Dulles AND BWI at once last night. 300+ flights down. The per-diem rate isn't a law of physics. Open a retail walk-in rate tonight or hand it to the hotel next door. Holding or flexing?

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Why fighting your staff during the biggest demand month in a decade is a revenue own-goal: https://t.co/m9On4uUon4

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Philadelphia hotels: 5 properties face a June 12 strike deadline as the World Cup and 500,000 visitors hit the city. LA's SoFi and Seattle hotel workers voted to strike too. Fighting your staff during peak demand is a revenue own-goal. Holding or settling?

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Why a labor fight is a revenue problem, not an HR one, and what to fix before your own peak season: https://t.co/UY1eBfHdU7

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113 workers at the Embassy Suites next to Seattle's Lumen Field just authorized a strike, days before the World Cup opens. Sticking point: raises under $1/hr. A picket line could go up on a match day. Who blinks first?