@TAKEALOT about to ruin Christmas. I placed an order, paying with both Discovery Miles and bank account. Funds are OUT OF MY ACCOUNT but you just cancelled my child's Christmas gift. Your bot is NOT helpful. Who do I speak to? Are you going to refund me my Discovery Miles?
@Sixty60_Tweets I couldn't log into the app. Called your call centre to be told that I can't use the app without joining Xtra Savings. Forcing people to join your loyalty program to use the app is coersive and may backfire. I for one will go back to Woollies.
@British_Airways, I am trying to update my vehicle booking after YOU changed my flight. Holding now for 40 minutes without help, yesterday over an hour. Really poor service!
@RediTlhabi@XhantiPayi Took my 5-year old with. No bypassing the queue, but a great opportunity to teach about the sacrifices this took. Also, no longer handwashing his precious voting thumb. 🤦🏼♀️🤷🏼♀️
@Discovery_SA The health department has also advised that walk-ins are accepted, and your website allows us to book an appointment, but it's not working. Your response doesn't make sense.