@Mobily I am struggling to get a simple support from your team since morning. I updated my Prepaid 75 Bundle in the morning and the amount got deducted and until now the plan has not been activated. This is a very poor customer support.
@EmiratesNBD_KSA In a world of digitalization where every service is done online, your bank still asks its customers 2 visit the branch for KYC update in Saudi ? All these services are done online with all the banks.This is a pathetic service. You canUse Absher / Iqama to update.