Zach Johnson

[Zach Johnson @zajohnso121]

@Dodge @StellantisNA @Dodge @StellantisNA I need someone at Dodge/Stellantis to explain how this is acceptable customer treatment.

I purchased a 2024 Dodge Hornet R/T and before 60,000 miles it has now required TWO engine replacements.

The first engine failed and was replaced. I spent months without my vehicle while that repair was completed. Less than a year later, the vehicle suffered another catastrophic engine failure.

The current dealership’s diagnosis found coolant loss, a blown head gasket, coolant in cylinder #1, and the need for another engine replacement. The alleged cause is a loose aftermarket clamp on a heater hose at the back of the engine.

Here’s my question:

If the failure is allegedly related to aftermarket clamps, who installed them? I certainly didn’t. The vehicle had already undergone a complete engine replacement. The body shop involved in a separate accident repair had no reason to touch those components. That leaves prior repair work as a serious question that deserves investigation.

Despite this vehicle already needing one engine replacement and now needing a second engine replacement before 60,000 miles, Stellantis has only offered to cover 50% of the repair cost.

I also purchased an extended warranty, yet I still have no written explanation showing why this repair isn’t being fully covered.

I’ve spent months without my vehicle, lost income because I rely on my vehicle for work, paid for rental vehicles, and have spent countless hours dealing with this situation.

At what point does Dodge stand behind its product and its customer?

No customer should be facing a second engine replacement before 60,000 miles and be asked to pay thousands of dollars out of pocket.

Case #96368946

I’m simply asking for a fair review and accountability.

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[Zach Johnson @zajohnso121]

@Dodge @StellantisNA I’m beyond frustrated. My 2024 Dodge Hornet R/T with under 60,000 miles already required one engine replacement and now may need another. After months without my vehicle, repeated breakdowns, and countless dealership visits, I’m being told Stellantis may only cover 50% of the repair. How is a customer supposed to have confidence in a vehicle that may need two engines before 60,000 miles? If this falls under the powertrain warranty, why isn’t it being fully covered? Case #96368946

[Zach Johnson @zajohnso121]

@Dodge I’ve sent my VIN and followed up via DM. Please confirm receipt and ensure this is escalated appropriately.

[Zach Johnson @zajohnso121]

@Dodge

I need urgent help. My 2024 Hornet R/T was in the shop 4 months for an engine replacement. I got it back on July 8 — it broke down again within 24 hours on July 9. I drive for work and am losing income. Can someone help escalate this?

[Zach Johnson @zajohnso121]

@PlayStation I want to play destiny dammit

[Zach Johnson @zajohnso121]

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