Zeller Support

Get support for @zelleraustralia. Follow for tips, updates, and answers to your questions. We answer messages on Twitter Monday to Friday, from 9AM - 5PM AET.

[Zeller Support @zeller_support]

Getting started with Zeller? Watch our series of three new videos to help you sign up, set up your Terminal, and accept your first payment.

First up — sign up for Zeller free from your desktop or mobile device. It's simple, and can be done in minutes.

[Zeller Support @zeller_support]

Is your visual merchandising game up to scratch? Take it to the next level with our top tips to perfect your visual merchandising on the Zeller Business Blog.
https://t.co/2Rp0RR2Wi5

[Zeller Support @zeller_support]

Expense management solutions help your business automate how you track and reconcile day-to-day expenses. Here’s a rundown of the top expense management solutions available today for Australian businesses.
https://t.co/NnUZsJJsMS

[Zeller Support @zeller_support]

If you run a retail business or are planning on opening one, you’ve likely come across the term SKU. In our latest blog article, we explain what SKUs are, how to create them, and why they're integral in managing your business inventory.
https://t.co/UrL9kZwNwk

[Zeller Support @zeller_support]

You’ve tapped. You’ve swiped. You’ve been approved and declined... but do you know how EFTPOS actually works? Head over to the Zeller Business Blog to discover what's behind this technology plus some handy advice for choosing the right hardware.

https://t.co/v6iY1gEvvh

[Zeller @ZellerOfficial_]

Four years ago, one in five Australian diners said they would regularly leave a tip. New research from Zeller reveals it's now up to 70%.
https://t.co/ypF7g8DGED

[Zeller Support @zeller_support]

@stacenolan85 Hi there! Thanks for your question. All funds that enter Zeller Transaction Account come from sales completed with Zeller Terminal. Unfortunately, you cannot receive funds from external sources.

[Zeller Support @zeller_support]

@countdrachma @ZellerAustralia No worries at all. At this stage, there's no way to deposit cash (or coins) into Zeller Transaction Account — funds can only be accepted via Zeller Terminal. That said, our offering is always expanding, so keep an eye on our website and social media for announcements.

[Zeller @ZellerOfficial_]

We have a goal to make the financial side of running a business as simple as possible for our merchants, and that's why we build even more power into the Zeller platform each month.

Find out what's new on the Zeller Business Blog.
https://t.co/Azq7jAVi4A

[Zeller Support @zeller_support]

With MOTO payments, you can reach more customers and never miss a sale — whether you're selling in-person, or over the phone.

[Zeller @ZellerOfficial_]

With #lockdowns changing the way businesses sell to their customers, merchants processing with Zeller told us that MOTO was the most important feature they needed. Now, it’s here. https://t.co/SJnSlKfsux

[Zeller Support @zeller_support]

Did you notice something different about your Zeller Terminal's payment screen this week? Head to the Zeller Business Blog to read more about our latest features. https://t.co/yTVgGbYZSW

[Zeller @ZellerOfficial_]

Introducing Zeller SIM Card. A simple, affordable solution that protects your business from Wi-Fi outages and gives you the flexibility to sell on-the-go. https://t.co/B9PoeUpLyf

[Zeller Support @zeller_support]

@BrenSurfer @ZellerAustralia 🙌 Now you're talking. Welcome to Zeller!

[Zeller Support @zeller_support]

Getting started with Zeller? Watch our series of three new videos to help you sign up, set up your Terminal, and accept your first payment.

First up — sign up for Zeller free from your desktop or mobile device. It's simple, and can be done in minutes.

[Zeller Support @zeller_support]

@BrenSurfer @ZellerAustralia Hey @BrenSurfer, how did you go?

[Zeller Support @zeller_support]

@BrenSurfer @ZellerAustralia We hear you, Brendan. In these cases, reviews usually take 1-2 business days. Feel free to give us a call on 1800 935 537 if you have any questions in the meantime.

[Zeller Support @zeller_support]

@Patrick49610766 Hi Patrick! The choice is yours. You are able to set a surcharge amount as a percentage of each transaction, up the total processing fee of 1.4%.

[Zeller Support @zeller_support]

As multiple state governments implement tighter COVID-19 restrictions, we want to remind our merchants that the Zeller team is here to help. Send us a DM or contact us via our support page: https://t.co/Rf7tan9jRR

[Zeller Support @zeller_support]

See what's new at @ZellerAustralia 👇🏻

[Zeller @ZellerOfficial_]

Although we’ve only been live for just over a month, the pace of development never slows at #Zeller. We’re committed to delivering new capabilities & features to help you get as much from #Zeller as possible.

Read the #thread to see the latest updates. https://t.co/e3qO2jt8Qx

[Zeller Support @zeller_support]

Do you need support during the #VicLockdown? The @zeller_support team is still available 9 AM to 1 AM AET, 7 days a week.

[Zeller @ZellerOfficial_]

With yesterday’s news of the extended #VicLockdown, it's more important than ever to show your support for #smallbusiness and #shoplocal.

Here are some simple actions shoppers can take to support Victorian businesses.

[Zeller Support @zeller_support]

Want to watch more? Check out the Zeller YouTube channel: https://t.co/ujmK4PIvQe

[Zeller Support @zeller_support]

Now you can accept your first payment from your Zeller Terminal, then choose to send your customers a digital receipt, or print one right from the device.