Shenglong Gao

I help cars self-drive

[Shenglong Gao @zeteg]

Dare I say it: @SAPConcur is a more pleasant user experience than @Navan no matter how TripActions wants to rebrand. Shoddy product, design, *and* engineering work

[Shenglong Gao @zeteg]

Quite convinced @Navan is the worst product I’ve ever used. It’s Expense product doesn’t properly read receipts generated from its Travel product. You have to submit each expense individually rather than as a report so it’s absolutely impossible to track.

[Shenglong Gao @zeteg]

I just can’t imagine any PM having done their user research, only to return and say “Ha! I know the core problem of expensing — it’s that you have to file reports and people actually want to send each expense as a separate report and get reimbursed as separate entries!”

[Shenglong Gao @zeteg]

I’m starting to wish some companies would start replacing customer service reps with gpt

[Shenglong Gao @zeteg]

A great elite status hotel perk would be to allow @DoorDash and @UberEats orders to be delivered to my room @MarriottBonvoy @Hyatt - low cost and instant differentiator.

[Shenglong Gao @zeteg]

So, @Uber support’s final solution for every problem that’s obviously *not* app-based: “please wipe your phone and reinstall your OS”

[Shenglong Gao @zeteg]

This Halloween I’m dressing up as Unrealized Capital Gains Taxes. Fear me. #halloween #UnrealizedCapitalGains #whatiseconomics

[Shenglong Gao @zeteg]

Come on @Apple :( Replacing AirPods is more expensive than buying them new. Did you hire Comcast’s customer service team?

[Shenglong Gao @zeteg]

I think @JustinTrudeau should have to call the covid quarantine hotel booking line and see how long he can stay on hold for before giving up. First vaccinations are messed up, now this. The incompetence is historic.

[Shenglong Gao @zeteg]

@xoxcarol115 @Hydrow_by_CREW They’ll probably respond to a credit card chargeback and a FTC complaint

[Shenglong Gao @zeteg]

Can someone tell my just how @UberEats support can be so bad? “Priority Support” no less.

[Shenglong Gao @zeteg]

20 years of waiting for the @finalfantasyvii and I’m sad to say the whole combat system has been butchered. Bye bye mastering materia. Bye bye summons. Bye bye strategy. I literally would’ve been ecstatic with a graphics upgrade and some voice acting.

[Shenglong Gao @zeteg]

@themadstone His speech writers must be so sad

[Shenglong Gao @zeteg]

@chesaboudin And do you really think this is about who physically took the cans? I guess the people who supported the Chinese Exclusion Act are free of guilt because they didn’t physically sign the bill. #1882

[Shenglong Gao @zeteg]

Rather than pressing for justice and standing up for the human right to safety, @chesaboudin drops charges. The entire asian community should be outraged. #1882

https://t.co/mo0nM2Lh9k

[Shenglong Gao @zeteg]

@chesaboudin In this age of anti-bullying, do you really believe that’s an adequate excuse? Standing by and cheering on violence against a helpless victim is ok because he didn’t swing the pole himself?

[Shenglong Gao @zeteg]

In 1860 SF banned Asians from public schools, stripping us of our right to education. Now @chesaboudin drops charges against a man who attacked an elderly asian man on film #1882
https://t.co/M3IJeqqBz3

[Shenglong Gao @zeteg]

Wow @chesaboudin it’s your job to protect those who are too afraid to stand up for themselves. This is an absolute travesty, and one of the biggest steps back for Asian Americans since the Chinese Exclusion Act of 1882. #1882

[Evan Sernoffsky @EvanSernoffsky]

JUST IN: SF DA Chesa Boudin will withdraw charges against one suspect in the attack on Asian man in SF’s Bayview in favor of a ‘restorative justice’ model https://t.co/d2sOTQlJ5X