Zhida

AI support gateway for businesses and indie sites: keyword triggers, knowledge base, semantic matching, AI replies, human handoff, and multichannel access.

[Zhida @zhidabot]

@Karadokuy 大多数人买的根本就不是家宽，都是机房拉的

[Zhida @zhidabot]

@azhuilab @leeoxiang 有什么问题吗

[Zhida @zhidabot]

@thsottiaux 我的还有100%的额度没有用，事实上，这次重置在减少我的额度，真的越来越糟糕了

[Zhida @zhidabot]

@KillaXBT 天天吹牛，你说的82000-84000做空呢？ 天天双边押注，对的留着，错的删了

[Zhida @zhidabot]

@ryougi_hachi 并不是有骨气，其他几家在海外没什么业务

[Zhida @zhidabot]

@LiuweijiaVip 很多大的中转站都接入了我们的审查模型，这种问题问出来100% 识别的

[Zhida @zhidabot]

新的算力又又又到位了，我们目前开放以下三款模型供大家直接对接。

Gemma 4 26B
$0.07 / 百万 token
$0.29 / 百万 token

Qwen3 Embedding 4B
$0.018 / 百万 token

Qwen3 ASR 1.7B
$0.0000075 / 秒

[Zhida @zhidabot]

在接入我们的系统后，客户仅用三个月时间，就将原本 3 人的客服团队优化��� 1 人。

现在，剩余客服主要负责知识库优化和订单类问题处理。能够帮助客户显著节省客服成本、提升运营效率，我们感到非常高兴。👍

目前，我们的系统每天处理近 10 万条消息，每天帮助上万终端用户解决客服问题。
加入智答，让您的客服变得更智能，更高效！

[Zhida @zhidabot]

Recently, Codex has become extremely slow when running tasks. Is this because a large number of free accounts are consuming GPU resources?

Many of these users appear to be using account generators to create tens of thousands of GPT accounts and rotate between them. Is this fair to paying subscribers like us?

If this issue is not addressed in a timely manner, then paying users may feel compelled to start doing the same thing in order to obtain a comparable level of service.

[Zhida @zhidabot]

Recently, Codex has become extremely slow when running tasks. Is this because a large number of free accounts are consuming GPU resources?

Many of these users appear to be using account generators to create tens of thousands of GPT accounts and rotate between them. Is this fair to paying subscribers like us?

If this issue is not addressed in a timely manner, then paying users may feel compelled to start doing the same thing in order to obtain a comparable level of service.

[Zhida @zhidabot]

@CodeByNZ @justa_housewife Why do you say that? We’ve already helped customers automate 90% of repetitive support replies.

[Zhida @zhidabot]

@resoloser2 Did you not add any prompt restrictions?

[Zhida @zhidabot]

Zhida is an AI support gateway.

It does not replace your helpdesk.

It connects AI replies to your existing support channels, handles retrieval, rules, reply control, and human takeover.

[Zhida @zhidabot]

A chatbot demo is easy.

A real AI support system needs:
- retrieval
- rules
- fallback
- human takeover
- logs
- channel integration
- reply constraints

The hard part is not making AI talk.
The hard part is making AI safe enough to talk to customers.

[Zhida @zhidabot]

@Russell3402 是的，知识库扩展知识，提示词限制边界，Agent编排流程。

[Zhida @zhidabot]

Most AI support bots fail because they answer too much.

In customer support, the safest behavior is often:
- answer only when the knowledge base is relevant
- refuse to guess
- hand over to a human when uncertain

A support AI should be controlled before it is powerful.

[Zhida @zhidabot]

AI客服的路径一定是 关键词过滤 - 知识库找相似答案 - 交给大模型回复 - 最后才是Agent。从0-90%成本很低，最后的那个Agent，成本非常高！