@deborah_villard We’re truly sorry to hear about your husband’s experience and understand how concerning this must be. Please call/text us immediately at (800) 833-9532, M–F, 9 AM–5 PM ET, and please provide your case number: 07789888 so we can review the details and assist you directly.
@deborah_villard Thanks for getting back to us Deborah. We apologize for the inconvenience and we do want to help! Can you please call our team (800) 833-9532, M-F, 9-5 EST, and provide your case # 07626071 so we can help you best?
@CarolCLawrence Carol, please visit https://t.co/Q7HiwkOy1V for the most up to date information on our voluntary recall. You can also send us a direct message and we would be happy to assist further.
@docscott999 Sorry you had this experience. We want to learn more by phone/text at (800) 833-9532, M-F, 9-5 EST. Please provide your case #07425896. Thank you.
@RonBrrgundy@JohnLukeNYC Thank you for sharing your concern. Please be assured that careful safety assessments are conducted before our products are made available for sale and use. If you have any additional comments, concerns, or questions please feel free to send a direct message.
@juliemarie2481 We always appreciate your feedback and strive to enhance our formulas. Rest assured, we will inform our team of your request. Thank you for sharing your thoughts. Take care.
@bigblk1387 Hi Ed. We are sorry to hear about your experience. This is not something we would expect and would like to talk further in order to help. Please DM us.
@1Shyla Hi there, thank you for reaching out to us. We’re sorry to learn about your experience and would like to know more. Please direct message us so we can help.
@MsCranky2 Hello. We are sorry to hear this was your experience. All of our products are tested to ensure safety before sale and use. If we can be of assistance, please send us a DM. Have a nice day!
@toomer34 Hi there, thank you for reaching out to us. That is a great question and are happy to help! You can view all our ingredients for our Zicam products on our website here: https://t.co/y1KJ57DK2O We hope this helps!
@radiofreejohn Great question. These products are classified by the FDA as OTC homeopathic drugs. All Zicam® products are sold over the counter in accord with FDA’s laws, and regulations.
@jm_dreaming Thanks for getting in touch Jessica. Unfortunately, this product was recently discontinued. We regret any inconvenience this may cause. However, we will certainly share your interest in seeing the product come back with the right people.