Hi, please accept our sincere apology for the inconvenience. One of our team members tried connecting with you for the same; however, the call went unanswered. We regret to inform you that due to a mechanical failure, the AC of the bus was not working. So we have cancelled the booking and initiated a full refund. Thank you for your understanding and continued support. Regards, zingbus.
@faizankhankf Hi! Weโre sorry for the inconvenience. As discussed over the call, the timing was changed due to an operational issue. Since the alternative wasnโt suitable, we cancelled the booking with your consent and initiated the refund. It should reach your original payment method (1/2)
Hi, we are sorry to hear about the inconvenience. We would like to inform you that the booking/trip details can not be removed from the application even after the cancellation. Please DM or share your contact details at [email protected]. Our team will immediately connect with you to assist.
Regards,
Team zingbus
Hi! ๐ Thank you for considering Zingbus for your family trip.
We currently offer services from Chennai to Kanyakumari. To check the nearest boarding and drop-off points that best suit your travel needs, please visit the Zingbus app or website: https://t.co/ApFI8HizOJ
We look forward to serving you and your family!
Regards,
Team Zingbus
Hi, We understand your concern about the credit coupon not getting applied. We would like to inform you that one of our team members has connected with you and provided assistance regarding your credit coupon query and the fare for your previous booking (PNR: ZB2610231855521108) dated 23 October. We appreciate your time and understanding. Thank you for your patience.
Regards,
Team Zingbus