Zoë

Travel enthusiast and multiple animal owner.

[Larry the Cat @Number10cat]

Classic kitten trick: send out the smallest, cutest one to sucker someone in and then… BAM reveal that they need to adopt all 12 of ya. Works every time.

[Zoë @Zobo87]

@CostaCoffee

[Zoë @Zobo87]

@CostaCoffee I can’t seem to contact you - are your systems down? I can’t call or DM and I have a complaint I’d like sorting ASAP

[Zoë @Zobo87]

Be great if someone could come back to my DM that I’ve sent

[Zoë @Zobo87]

@easyJet hey, I sent you a DM yesterday but no one has responded to my question

[Zoë @Zobo87]

@SouthernRailUK I’ve just tried to load my new flexi pass onto my smart card so it’s ready for tomorrow as I usually do and I think there’s a problem with your website as it was saying “smart card not available” but now it is just doing this? How am I suppose to buy my ticket?

[Zoë @Zobo87]

@googlenesthelp Hi, since telling me what I already knew about my doorbell being lost on my nest account no one has responded to my problem? Starting to feel like there’s no solution? It’s a brand new doorbell that I’ve only just had installed??

[Zoë @Zobo87]

@googlenesthelp urgent help! I didn’t migrate my account and now I can’t get it back. This means my heating is broken. I clicked the reset password link and it’s not sending me my password I tried to just reinstall everything but it’s all connected to my nest account (not Google

[Zoë @Zobo87]

I’m a bit concerned of the security implications of this @googlenesthelp

[Zoë @Zobo87]

Hi @googlenesthelp no one is responding to my message. I’ve submitted the form and given you all the information but I keep on being told what I’ve already said is the problem. Yet still my doorbell is connected to an account that you’ve over ridden with a Google account.

[Zoë @Zobo87]

@googlenesthelp No one is responding to my DM…

[Zoë @Zobo87]

@googlenesthelp Can someone actually help me and read what my problem is

[Zoë @Zobo87]

@googlenesthelp Thanks it’s been an hour now without heating and I’m getting intermittent responses and am going round in circles

[Zoë @Zobo87]

@googlenesthelp I’ve responded again

[Zoë @Zobo87]

@googlenesthelp Thanks I’ve responded

[Zoë @Zobo87]

It seems silly that I can’t go back a step. When I clicked sign in with Google (as it had signed me out and I thought this was what I had to do) when asked to migrate I said no. When I click log in with nest it doesn’t recognise password and won’t send reset instructions

[Zoë @Zobo87]

@SouthernRailUK Ok thanks. The service returning home is actually standing room only so you may want to reconsider this. This is the 18.07 from London Bridge to Uckfield

[Zoë @Zobo87]

@SouthernRailUK when are you going to make the 0744 from Crowborough to London Bridge 8 cars again instead of 6 please? Really busy this morning, I’d say just as busy as pre-pandemic. Have found it hard to get a seat

[Zoë @Zobo87]

@SouthernRailUK hi, the 18.07 from London Bridge to Uckfield carriage 54802 has broken air on. It was like this yesterday as well. Working on the rest of the train but actually feels like the heating is on in this carriage and it’s very hot

[Zoë @Zobo87]

@AskeBay Thank you, have sent a DM

[Zoë @Zobo87]

@AskeBay I sent an item back as broken and went through returns process. They’ve sent me a replacement but I was out, being redelivered Friday. They’ve asked me to close case as being told to refund me by today. But I can’t seem to do this?