@terr65578@Roblox@robloxdevrel@Roblox_RTC No one knows its some kind if new hack i saw other big creators getting hacked like me that the account have all security boarders but not even a warning email comes to us
🚨URGENT: My account S6uya was hacked via cookie theft & my group 6:60 (ID: 35915133) is at risk!
I have official Apple receipts to prove ownership, but automated bots keep closing my tickets. I need a real human review!
@Roblox@robloxdevrel@Roblox_RTC#Roblox#RobloxSupport
@AstralNyra@RahbarDev I’ve sent everything—emailed from the billing address, provided purchase receipts, and asked what else is needed to verify ownership. Nothing works, just automated AI responses.
Hey everyone,
I’m Rahbar. I’ve been developing on Roblox since 2018 and have worked on games that have reached billions of visits and tens of thousands of CCU.
On August 21st, my PC was hacked and I lost access to my accounts, including Discord, Steam, and my main Roblox account, IamRahbar.
What’s concerning is that none of my other Roblox accounts were taken — only my main account.
I’ve contacted Roblox Support 4 times now, but each time I’ve been told they can’t verify that I’m the owner of the account. I’m willing to provide any information or verification needed. The account was ID verified, I’ve DevEx’d from it, and I’ve had it for around 8 years.
I also reached out to Developer Relations, but was told that account recovery is outside their scope and that Roblox Support is my best option.
Today, August 23rd, my account was terminated/deleted.
I’ve been trying to get help since the account was compromised, and if I had been able to recover it in time, this could potentially have been avoided.
What’s also surprising to me is how easy it can be to lose an account even when you have multiple layers of 2FA and security enabled. This could happen to anyone, and I hope Roblox can look into situations like this more closely.
At this point, I’m just looking for someone at Roblox who can help me verify my ownership and look into what happened to the account.
If anyone at Roblox can help, or knows someone who can escalate this, I’d really appreciate it.
I’ve attached relevant information below. Please share/RT if you can.
#roblox
#RobloxDev
@Roblox_RTC@robloxdevrel
🚨URGENT: My account S6uya was hacked via cookie theft & my group 6:60 (ID: 35915133) is at risk!
I have official Apple receipts to prove ownership, but automated bots keep closing my tickets. I need a real human review!
@Roblox@robloxdevrel@Roblox_RTC#Roblox#RobloxSupport
@Roblox@robloxdevrel@Roblox_RTC I have all official Apple/iTunes purchase receipts and billing history ready for manual verification.
Stolen Group: https://t.co/3BklnmPHp0
Please escalate this to a real human agent before the group's assets are liquidated or transferred! #RobloxDevs#RobloxHelp#RobloxRTC