Extremely disappointed with @Flipkart. Paid for a phone, returned it, but still no refund. Customer support is not helping. If this isn’t resolved today, I’ll file a formal complaint with the Consumer Forum. Please act immediately.
@flipkartsupport@Flipkart@_Kalyan_K
@VicPranav@SamsungIndia@SamsungIndia You should offer free screen replacement in this case since this happened 3 days after the program ended. Remember, other brands won't do this but Samsung can that's the brand value. Pls don't disappoint us.
Please tell me who’s at fault? Time or the device?
If someone is buying a ₹93k phone, telling him that the free replacement program ended only 3 days back so you have to pay sounds like an irresponsible and ruthless approach.
Hi @SamsungIndia
One of my friend’s Galaxy S20 Ultra showed up green line just a few days after (3 Oct) your Free Screen Replacement program ended (Sep 30).
After contacting service centre they told that the device won’t be repaired at no-cost and rather he has to pay ₹38k.