@ODEONHelp Hey, Im trying to cancel a booking as one of our party has been told to self isolate but not getting any response. Can you sort this over chat?
@British_Airways land in Joburg to find our flight to Heathrow has been delayed by 13 hours. Absolutely no information, no representatives to meet us and nobody with a clue of where our bags were - wild goose chase for 3 hours (?!) trying to find them. Total and utter shambles!