@thameswater Absolutely need assistance as this surely is a basic human right in the uk to have a water supply .
I have sent a DM with my full name and postcode .
We are due the FREE repair but are apparently not a priority even though my neighbour is terminally ill
@thameswater how on earth is it acceptable that for 5 months now we can not get a water supply upstairs in our houses ?
That our supply downstairs is a mere trickle ?
I personally paid to have a water pump fitted but the pressure is so low it generally won’t kick in .
@thameswater Hi Chloe , thanks for reaching out . Ongoing nightmare for 5 months affecting 4 households including my terminally ill neighbour who can’t get hot water or heating due to the lack of pressure .