Pranit Kumbhare

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance @GodrejEnt_group It has been 27 days since my service request #02809826, and I am still waiting for the official invoice. Repeated follow-ups have led nowhere. This level of delay is unacceptable.

[Pranit Kumbhare @1997Pranit]

@fssaiindia There seems to be no effective way to reach Zepto customer care for urgent issues like this.
A damaged food product containing plastic pieces should be taken seriously. I expect immediate refund & proper action on this complaint.
#Zepto #CustomerService #FoodSafety

[Pranit Kumbhare @1997Pranit]

@fssaiindia There seems to be no effective way to reach Zepto customer care for urgent issues like this.
A damaged food product containing plastic pieces should be taken seriously. I expect immediate refund & proper action on this complaint.
#Zepto #CustomerService #FoodSafety

[Pranit Kumbhare @1997Pranit]

@ZeptoNow @zeptocares Worst customer service experience I've had.
Yesterday, I ordered Rajbhog Ice Cream tubs. Rajbhog tub was completely broken, there were pieces of plastic inside ice cream. This is a serious food safety issue, so I did not consume it.
Order ID: PPUIJMUIS42449

[Pranit Kumbhare @1997Pranit]

I immediately contacted Zepto Support and uploaded photos of damaged ice cream multiple times.
Instead of providing a resolution, support team repeatedly responded with "shop is temporarily closed" and closed the ticket without addressing the issue.

Ticket ID: TKBC8D5E999A2

[Pranit Kumbhare @1997Pranit]

I immediately contacted Zepto Support and uploaded photos of damaged ice cream multiple times.
Instead of providing a resolution, support team repeatedly responded with "shop is temporarily closed" and closed the ticket without addressing the issue.

Ticket ID: TKBC8D5E999A2

[Pranit Kumbhare @1997Pranit]

@ZeptoNow @zeptocares Worst customer service experience I've had.
Yesterday, I ordered Rajbhog Ice Cream tubs. Rajbhog tub was completely broken, there were pieces of plastic inside ice cream. This is a serious food safety issue, so I did not consume it.
Order ID: PPUIJMUIS42449

[Pranit Kumbhare @1997Pranit]

Dear @epfokrpuram @officialepfo I have raised grievance SROWF/E/2025/47506, SRBOM/E/2025/20501 but still cases are disposed without providing complete guidance. Revised Form 3A has sent via numerous emails to [email protected] but no response.

[Pranit Kumbhare @1997Pranit]

@epfokrpuram @officialepfo @epfokrpuram It has been around 5 months since my previous org submitted revised Form 3A. Kindly provide a clear timeline for resolution. The delay is preventing me from merging my PF account with my current employer. Please let me know if anything is required from my side.

[Pranit Kumbhare @1997Pranit]

@epfokrpuram @officialepfo @epfokrpuram It has been around 5 months since my previous org submitted revised Form 3A. Kindly provide a clear timeline for resolution. The delay is preventing me from merging my PF account with my current employer. Please let me know if anything is required from my side.

[Pranit Kumbhare @1997Pranit]

Dear @epfokrpuram @officialepfo I have raised grievance SROWF/E/2025/47506, SRBOM/E/2025/20501 but still cases are disposed without providing complete guidance. Revised Form 3A has sent via numerous emails to [email protected] but no response.

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance May I know what you mean by “earliest”? It has already been more than 1.5 months since the repair was completed and 10 days since you replied to my tweet.

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance 3 days and still didn't receive any call or even my invoice over a mail, how much time does it take to send an invoice?

[Godrej Appliances @GodrejAppliance]

@1997Pranit Apologies for trouble you've faced. I have escalated your concern to my team on priority. Be assured, they'll call you up at the earliest for further help. ~ Lisa

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance May I know what you mean by “earliest”? It has already been more than 1.5 months since the repair was completed and 10 days since you replied to my tweet.

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance @GodrejEnt_group It has been 27 days since my service request #02809826, and I am still waiting for the official invoice. Repeated follow-ups have led nowhere. This level of delay is unacceptable.

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance 10 days and counting, do you guys even care about the customer's concern?

[Godrej Appliances @GodrejAppliance]

@1997Pranit I will surely look into this. Your details have been shared with the concerned team. Be assured, they’ll connect with you at the earliest to address your concern. ~ Lisa

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance 10 days and counting, do you guys even care about the customer's concern?

[Pranit Kumbhare @1997Pranit]

@GodrejAppliance 3 days and still didn't receive any call or even my invoice over a mail, how much time does it take to send an invoice?

[Pranit Kumbhare @1997Pranit]

@iamabhilashgn Is the issue sorted now, I am also facing the same issue?

[Pranit Kumbhare @1997Pranit]

@Basu2388 @PMOIndia @mansukhmandviya Did your issue rectified?, I am facing same issue after 3 months and my grievances are getting rejected