Issues & Response Unit.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Eng. Jefrey R. Juma🌍💙 @JeffreyJuma]

Hello, in mogotio, woke up to no power, what's up
@KenyaPower_Care

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Eng. Jefrey R. Juma🌍💙 @JeffreyJuma]

@KenyaPower_Care The mtr number 37167960238

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[AFCFocus @Thearsenalwayyy]

@KenyaPower_Care UGVMW12Y9L Confirmed. Ksh100.00 sent to KPLC PREPAID for account 0175116460163 on 31/7/26 at 2:17 PM

I paid yesterday and haven't received my tokens

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Dee @dedankamuto]

@KenyaPower_Care Power was restored briefly then yesterday again at 8pm power went out.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Melissa Akinyi @MelissaAkinyi1]

Good morning
@KenyaPower_Care . We haven't had electricity since yesterday 2.30 pm. Kindly restore our power supply. Location is Mshikulu, Makunga near St. Peters ACK along Kakamega-Mumias Rd.Thanks in advance

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[First of his name @Philly76erGuy23]

@KenyaPower_Care Please check dm. My smart meter is still off and the bill has been paid

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Alpha @Princesam254]

@KenyaPower_Care What of Nyahururu Cosite
There has been power outage yesterday and today too..

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Nats @Natpoulette23]

@KenyaPower_Care Hebu rudisheni stima utawala

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Chikololo @chikololo_m]

@KenyaPower_Care @KenyaPower The reference number was 15675539.
It is not resolved but they keep saying it was

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Invictus Maneo, HSC 🇹🇿🇰🇪🇺🇬 @Donlamaciv]

@kenyapower @KenyaPower_Care kindly check your DM and assist, it's urgent

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[John Kogi Mwangi @JohnKogiM]

@KenyaPower_Care We do not have power at Umoja Innercore. We are in a blackout on a Saturday morning. What is really happening? A/C number 01452238627

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[NerdyDread ❄ @NerdyDread]

@KenyaPower_Care please check your DM and respond.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Zubeir @ZubeirAfc]

@KenyaPower_Care Bado tuko gizani

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[The Drunk Airbender @_Ogza]

@KenyaPower_Care there’s been no power on account: 30703199 since early last night. The whole area actually.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Mohammed @nipisheni]

Check DM
@KenyaPower_Care

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[£®!©°*™ @gacoguem]

@KenyaPower, @KenyaPower_Care Please check on power outage at Kabiria and reference to this account number 31198918 since yesterday 8th August 2026 @ 2000hrs.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Marlo💰💰 @MKiflo]

@KenyaPower_Care No power uthiru ndumbuini meter number 37220900973

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Wambui Gicheru @Gicheru3Wambui]

@KenyaPower_Care I have not had power since yesterday at 5am it's been more than 24hrs and I could not reach your customer care on https://t.co/b2LdMhEaTI can you assist https://t.co/KoSmRQ6K88 in Nakuru, Pipeline area.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Wambui Gicheru @Gicheru3Wambui]

@KenyaPower_Care 0277100211444

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Plumbers kenya @plumbers89346]

@KenyaPower @KenyaPower_Care Sorry for the loss do not pass this no kenyans but use profits to buy new liability