Help Support Desk

[Help Support Desk @1HelpSupport_]

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[Help Support Desk @1HelpSupport_]

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[Chloe @clojane94]

@Specsavers hello, I bought Marc Jacob glasses from yourselves a couple of months ago & they’re already wonky!! This happened to the last pair of glasses I got from yourselves & now it’s happened again, the glasses aren’t cheap either. Please advice what you’re going to do to fix

[Help Support Desk @1HelpSupport_]

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[Nick Harland @nickh_18]

@Specsavers signed up for the contact lens scheme on 7th April, have only just received my first pack today. You said I can't have a refund despite the fact I paid for 3 months of lenses and received them after 2.5 months because 'we'll be out of pocket too.' Unacceptable.

[Help Support Desk @1HelpSupport_]

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[Chappers @UlfrD43cca]

@Specsavers So my mum buys a pair of glasses from specsavers in Clacton and they never fit right, she returns 3 times for refits but they never go right. The last visit she is told that is all they can do and she has to leave.

She contacts customer service and told CTD..

[Help Support Desk @1HelpSupport_]

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[Alyson Leitch @Geordiesbird]

@Specsavers found out that the glasses i paid £300 for 2 years ago are rubbish and have the wrong vision on, this is why I bought reading glasses for £12 that I can see thru..I thought it just couldn't use Varifocals. Wrong frames wrong lens..🤬🤬

[Help Support Desk @1HelpSupport_]

Hello there

[Wickes Complaints Page @HelpPageRep_]

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