Very disappointed with how @VirginAustralia canceled my flight tickets after 10 days of confirmation. Irresponsible & terrible business ethics. I need more than my money back!!!!!!!!!!! Saying “Sorry for human error, we will refund” isn’t enough... #VirginAustralia#EatTheCost
@VirginAustralia shame on you for unilaterally canceling revenue tickets more than 24 hours after booking. It’s okay for you to lock the consumer into a non refundable ticket but it’s also okay for you to not hold up that end. Canceling tickets 9 days after booking is poor form