@amazonIN@amazon Such irresponsible behaviour from the FAKE delivery attempts are tarnishing yours platform only. This had happened previously also. If e-commerce platforms are not looking into it, trust would eventually fade.
@amazonIN Also one more thing, how are you guys rescheduling a delivery when you customer care mentioned the product is already returned to the seller?
@amazonIN What kind of delivery system is this?
I ordered a **DJI Osmo Action 5 Pro Adventure Combo** on 15 Aug (Order #407-8744932-5189954) with Open Box Delivery.
Now, after multiple failed/FAKE delivery attempts, your customer care is telling me to **REORDER THE PRODUCT**.
@amazonIN@amazonIN Please investigate the delivery partner, explain the alleged fake attempt, and **deliver my existing order instead of asking me to reorder
@amazonIN So let me understand this:
Amazon fails to deliver an order → allegedly records a delivery attempt that never happened → doesn't deliver on the rescheduled date → and then tells the customer to place a NEW order?
**Why should I pay for Amazon's failure?**
@amazonIN **Post 4/4**
📞 I contacted Customer Care again.
I was told the product is apparently **“in transit” and cannot be delivered**, and the solution offered was to **REORDER THE PRODUCT**.
@amazonIN 📞 **18 Aug:** I contacted Amazon Customer Care and explained the situation.
Your support team **rescheduled the delivery for 19 Aug 2026**.
I waited for the order, but by **8 PM on 19 Aug, it still hadn't arrived.**
@amazonIN 📅 **15 Aug:** Ordered the DJI Osmo Action 5 Pro Adventure Combo from Amazon with Open Box Delivery
📅 **17 Aug:** First delivery attempt was made. I wasn't available at the time, so I accept that one.
📅 **18 Aug:** Amazon showed another “delivery attempt” in the app.
@ShiprocketIndia@BlueDart_
You guys are not making any real delivery attempts, and just marking my order as unable to deliver.
AWB 77838903494
No delivery attempts were made from your side.
@ShiprocketIndia@gautam_bfrs Same thing happening to me... They are not even making any attempt... And then even not picking any calls. AWB- 77838903494