Issues & Response Unit.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Bella Ndichu @NdichuBella]

@KenyaPower_Care Siku tatu sina stima. Ni mbaya, imekuwa ikikuja ikienda, kama vile mmekuwa area tu alafu mnaenda.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Gustavo @WatiriKevin]

Stima mwihoko mwitirithia imekua na shida sana
@KenyaPower_Care

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Jerry @okumu_jnr]

@KenyaPower_Care Help follow up on this tckt no. More than 48 hrs, no power.
Tunataka power
15681535

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[M.O.U @iWillyMoU]

@KenyaPower_Care there's high power surge this morning in utawala, benedicta area. Blown up sockets and lighting bulbs!! Rada?

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Javex @Alexkoech651]

@KenyaPower_Care No power since morning kindly assist on that... Metre n.o 54601671255

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Marlo💰💰 @MKiflo]

@KenyaPower_Care No power since yesterday reference number 15678845

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Gustavo @WatiriKevin]

@KenyaPower_Care Mbona mwihoko mwitirithia hatuna stima

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Bella Ndichu @NdichuBella]

@KenyaPower_Care I have already shared via chat, please confirm.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[𝕄𝕎𝔸𝕃𝕀𝕄𝕌 𝕊𝔼ℝ𝔼𝕄𝔸ℕ ✍️ @MwalimuSereman]

@KenyaPower_Care what happened to this 15678221?

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Work Function @kitalaleman]

@KenyaPower_Care Good morning. Mtr. no. 14467964541. Land mark. Roots bar Kiminini. This week has been a mess! No power since yesterday evening at 8pm. Kindly act today. We're suffering.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[ISIMBA FITNESS @Casilasommy01]

@KenyaPower_Care I have pay my token but I have not received my units

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Mumbi @malkiashiro]

@KenyaPower_Care kindly restore power at Gacharage Priana suites meter number 0175112833629

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[A ♌ 💁 @Enkah_]

Hey @KenyaPower_Care we haven't had power since last night around 8pm, Landmark PCEA Muthua church... It's a phase outage...

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Mwende @Vaness__a9]

What's the update on this ref number 15679700?
@KenyaPower_Care

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Eng. Jefrey R. Juma🌍💙 @JeffreyJuma]

Hello, in mogotio, woke up to no power, what's up
@KenyaPower_Care

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Eng. Jefrey R. Juma🌍💙 @JeffreyJuma]

@KenyaPower_Care The mtr number 37167960238

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[AFCFocus @Thearsenalwayyy]

@KenyaPower_Care UGVMW12Y9L Confirmed. Ksh100.00 sent to KPLC PREPAID for account 0175116460163 on 31/7/26 at 2:17 PM

I paid yesterday and haven't received my tokens

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Dee @dedankamuto]

@KenyaPower_Care Power was restored briefly then yesterday again at 8pm power went out.

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[Melissa Akinyi @MelissaAkinyi1]

Good morning
@KenyaPower_Care . We haven't had electricity since yesterday 2.30 pm. Kindly restore our power supply. Location is Mshikulu, Makunga near St. Peters ACK along Kakamega-Mumias Rd.Thanks in advance

[Issues & Response Unit. @1DM_KenyaPower]

Hello there, apologies for the inconveniences encountered with us,kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards

[First of his name @Philly76erGuy23]

@KenyaPower_Care Please check dm. My smart meter is still off and the bill has been paid