Unacceptable service from @yourcroydon. Operatives broke my bin lid, yet there’s no way to report it and I’m expected to foot the bill? 💸
We pay rising Council Tax for service, not for the council to break our property. Fix the site and fix my bin.
#Croydon#WasteManagement
Extremely let down by @JohnLewisRetail. Paid for Next Day Delivery, only to be told I won’t even get an update until day two? That isn't the service I expect from you. What happened to "Never Knowingly Undersold" on reliability? 😤 #JohnLewis#CustomerServiceFail
@MarcBevan01@RoastRestaurant calling loyal guests liars? Waited nearly an hr for our booking on Feb 15. Floor was total chaos-had to bypass a massive queue just to be acknowledged. Now management is using "CCTV" to claim was 15 mins. #RoastRestaurant#CustomerService#fail
@TakePayments worst company ive ever dealt with. Left due to terrible customer service,now chasing me saying terminals I sent back arent theirs & im going to be charged! WHERE ELSE DID I GET THEM FROM? seeking legal advise. #badcustomerservice#customerservice#badservice#fail
@lambeth_council your PCN payment system doesnt work I've tried multiple times, both online and automated phone system. I need assistance immediately to pay and will not accept additional charges due to your technical failure
#Lambethcouncil#PCN#PaymentDown#CustomerServicefail
@ALAInsurance Almost the entire policy term with no claims, yet my first scratch claim was refused and my complaint email has been completely ignored. If this is how you treat loyal customers, why bother? Buyer beware. #InsuranceFail#BadCustomerService#ALAInsurance
@British_Airways 6 months after cancelled flight I have yet to receive any compensation. Upgrade voucher also falsely used when I was seated in economy on alternative flight. Nobody listens or cares, seeking legal advise #CustomerServiceFail
@British_Airways STILL havent received compensation owed from cancelled flight in MARCH! Ignoring my emails repeatedly. Do consumer rights mean anything to BA? Formal complaint to @uk_caa with this now, absolutely appalling #CustomerServiceFail
@British_Airways seeing as ive now been ignored for months, I will continue to post that BA ignore their customers. ZERO compensation still from flight cancelled in March! Shocking! #CustomerServiceFail
@British_Airways Am I ever going to get the compensation owed to me for a cancelled flight in March? Its now almost July!!! Do BA ever respond to emails? Shocking!!! #CustomerServiceFail
@British_Airways Still recieved no compensation and zero word on my upgrade vouchers used falsely when flight was cancelled and moved from business to economy. My initial complaint was in MARCH, your last email was 5 weeks ago! Im being ignored. Appalling! #customerservicefail
@British_Airways Im astounded by the appalling level of customer service I am STILL experiencing from you. Flight cancelled over 2 months ago & upgrade voucher falsely taken from me. Zero response to 4 x emails in over a month & zero compensation! #customerservicefail#disgrace
@British_Airways STILL no response to what is now 4 x emails from BA regarding falsely using my upgrade voucher for economy when BA flight was cancelled and moved to economy on AA. What is going on here? Shockingly bad customer service !
#customerservicefail#poorcustomerservice
@British_Airways Is anyone going to bother to reply to my last email re my ongoing complaint sent almost a month ago? My flight cancelled and upgrade vouchers falsely used when put in economy! BA customer service shocking! #CustomerServiceFail