CG

[CG @2fasst]

@Rogers Your staff have had me on hold for 56 minutes (and still waiting) for your call centre staff to issue a $0.88 credit.

The good news is that ROGERS paid a staff member an hours pay just to get approval to credit $0.88!!!!!

Interaction: I-2168201398

[CG @2fasst]

@nationalbank After more than 2 hours on hold then to be told nobody is available is beyond unacceptable

[CG @2fasst]

@Shell Bathurst and Finch 8pm Dec 17 - 6 customers waiting to pay for gas while the only attendant walks the store preparing an order for and UBER driver. Something is not eight with this picture.

[CG @2fasst]

@TELUSsupport @TELUS Signed up for a new plan. Rep loaded incorrect plan - no response from customer service. Is it time to leave before I even start?

[CG @2fasst]

@nationalbank Tried to open an investment account - not possible unless I wait for someone to call me in 2 days. Asked for a manager - none available, but a request can be placed for one to call in 2 days. Maybe I’m best to stick with TD.

[CG @2fasst]

@Rogers @RogersHelps 1 hour while waiting for your billing rep to approve an $0.88 (yes, 0.88 cents!).

Good news is you paid her an hours wage to ultimately state she did not get approval to credit $0.88. Even better, removers staff members were involved - costing Rogers money

[CG @2fasst]

@LoblawsON RCSS at Steeles & Dufferin. 5:15pm on a Saturday - 3 out of 10 registers open. Disgusting!

[CG @2fasst]

@MarriottBonvoy @FairfieldHotels Executives suite, with a pullout couch. Is it acceptable for the couch mattress springs to sag to the floor. What a horrible night - this is unacceptable Fairfield Miami. If you won’t maintain the sofa beds, best to not have them.

[CG @2fasst]

@PCFinancial Do managers exist at PC? Two representatives, a week apart, assured me of a manager call back. Still nothing.

[CG @2fasst]

@PCFinancial
When customer service states a call back will occur within 24 hours is it ok that PC Financial staff don’t respond for 4 days…..I’m still waiting.

[CG @2fasst]

@TTCSafety subway 5821 person sleeping under a sleeping bag over 5 chairs. Any safety offices available 2:12pm Nov 9

[CG @2fasst]

@ShopprsDrugMart Why take Covid shot appointments if your staff don’t follow the times? Why take all personal info on-line if we have to re-enter it in store on paper?

[CG @2fasst]

@ShopprsDrugMart What a waste. Filled in my flu shot forms on line. Store staff said “doesn’t matter” fill it on paper or don’t get flu shot.

[CG @2fasst]

@MRSUB1968 Have all stores cut the meat by 20% on subs - or just Keele St in Toronto? Previously 10 slices salami, now 8!

[CG @2fasst]

@DominosCanada Clearly not your best two pizzas, let alone that no two slices are even remotely the same size.

[CG @2fasst]

@Bell Please help. For 3 years our business phone lines go dead every few months. A Bell tech found the problem today, although left saying “it’s infrastructure, nothing I can do”. Called “611”, they believe our issue is due to a wiring issue IN our building.

[CG @2fasst]

@lyft @AskLyft zip code incorrect error. I’m in Canada - we use postal codes. Credit card issuer says it’s Lyft’s error. I can’t ride till this is resolved.

[CG @2fasst]

@TTChelps @ttc

[CG @2fasst]

@TTCSafety smoking and vaping on subway 5964 at 6:00pm. Anybody around to assist?

[CG @2fasst]

@TTCSafety smoking and vaping on subway 5964 at 6:00pm. Anybody around to assist?

[CG @2fasst]

@Mintmobile @MintMobileCares HELP Trying to become a new customer. Your portal won’t allow my credit card to process. Bank says all good. Can anyone help?