@SW_Help I'm in Southampton and need to get back home to Clapham junction. Can I claim a taxi for this journey home and be refunded? Please reply asap as it's very late.
@TLRailUK Unfortunately I'm not in a position to wait 1 hour for a train at this time. It's unreasonable to suggest this at close to midnight in this weather. How else can I get home? Will a taxi be compensated?
@Barney_H_Y Can you give more specific detail on regulation? How can it operate "better"? And which specific regulators (there are two main financial services ones in the UK)?
@nationalrailenq hi. Your new app update is terrible. Can you give users the option to use the old one? It's making train journeys difficult to navigate.
@TLRailUK hi I need to submit a refund claim due to today's delays between elstree and farringdon. I can't access my journey history on tfl because the system has been down for the past few weeks due to the cyber attack. Can I submit a bank statement instead? Or other solution?