2talk Network Status

[2talk Network Status @2talkNS]

Most services should be restored now. Please follow https://t.co/rxQ5dfOBfE for further updates.

[2talk Network Status @2talkNS]

Major incident. Engineers are working hard to restore. Please follow https://t.co/rdj55HTZjD for updates

[2talk Network Status @2talkNS]

[Scheduled] Chorus UFB Handover Migration Part 2 (#130140)
From 2023-05-12 06:00 NZST To 2023-05-12 06:30 NZST

We will be migrating Chorus UFB customers to upgraded handovers for the regions below:

Paraparaumu
Blenhe…
https://t.co/TmvpFdy7xW

[2talk Network Status @2talkNS]

[Scheduled] Chorus UFB Handover Migration Part 1 (#130139)
From 2023-05-11 06:00 NZST To 2023-05-11 06:30 NZST

We will be migrating Chorus UFB customers to upgraded handovers for the regions below:

Nelson
Rotorua
Ta…
https://t.co/ewxTGefsra

[2talk Network Status @2talkNS]

[Resolved] Porting Delays (#129372)

Closing - Spark are potentially still dealing with some back log at their end.
BAU for 2talk. Thanks for your patience.

https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Update] Porting Delays (#129372)

Spark automation back online, services are operational however backlog is still clearing.

Thank you for your on-going patience.

https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Update] Porting Delays (#129372)

Spark are still experiencing ongoing issues with no target date/time for restoration yet.
We do not expect any porting to be completed today.
Will provide updates as we receive them. T…
https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Update] Porting Delays (#129372)

Unfortunately this issue appears to be fairly far reaching, limited systems are back. Therefore, please be aware no ports to be completed today.

https://www.nzherald[.]https://t.co/wEuqLMZo2j…
https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Update] Porting Delays (#129372)

At present still cannot port anything.
Slowly things are coming back but not the ability to action porting.

https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Issue] Porting Delays (#129372)

System issues with Spark mean that no ports are currently being processed. Fault is currently under investigation.

We will provide an update as soon as we hear from Spark Number Portabil…
https://t.co/gzhB1B90A4

[2talk Network Status @2talkNS]

[Scheduled] WL Voice Host Maintenance (#129237)
From 2023-04-30 16:30 NZST To 2023-04-30 17:00 NZST

During this maintenance window updates will be implemented on the WL voice cluster. Hazard notification only, no impact …
https://t.co/mGt3gpddWW

[2talk Network Status @2talkNS]

[Retroactive] WL Calling Issues (#128838)

There was a problem with some WL calling this morning, engineers have resolved. The cause was a fallout from this mornings planned work. Tests and monitoring did not pick up this…
https://t.co/T7gZ5sgN7X

[2talk Network Status @2talkNS]

[Retroactive] UFB Service Interruption Enable (#127888)

We observed a brief interruption to service on Enable connections at this time. Engineers identified the issue and resolved.

https://t.co/jd0SLPd8IL

[2talk Network Status @2talkNS]

[Scheduled] Planned Work - Network Maintenance (#127822)
From 2023-04-27 01:00 NZDT To 2023-04-27 05:00 NZDT

Network upgrades are being preformed during this maintenance window. No impact is expected during this work du…
https://t.co/yUj4wrdljf

[2talk Network Status @2talkNS]

[Scheduled] WL Voice Host Maintenance (#125412)
From 2023-04-04 00:00 NZDT To 2023-04-04 00:10 NZDT

During this maintenance window updates will be implemented on the WL voice cluster. Hazard notification only, no impact…
https://t.co/zIuOp1IvNd

[2talk Network Status @2talkNS]

[Issue] Mobile Calling issue - Spark (#124049)

Spark are advising:

Mobile customers may be experiencing a degradation of service since 15:22

This is affecting some calls being made to Spark Mobiles and service for som…
https://t.co/kXWwu5uwGt

[2talk Network Status @2talkNS]

[Scheduled] UFB Handover Hardware Replacement (#123099)
From 2023-03-30 00:00 NZDT To 2023-03-30 03:00 NZDT

Planned work will be undertaken on the morning of the 30/03/2023 to replace a core network device, there is an e…
https://t.co/ZGiD00GTzq

[2talk Network Status @2talkNS]

[Monitoring] Broadband issues (#122333)

Most affected connections appear to be back online now, and the broadband network is operating as expected again.

Engineers will continue to the monitor the situation.

If your co…
https://t.co/DfzdAtmGEl

[2talk Network Status @2talkNS]

[Investigating] Broadband issues (#122333)

We are seeing connections coming back online. We are continuing to investigate and monitor the situation.

https://t.co/DfzdAtmGEl

[2talk Network Status @2talkNS]

[Investigating] Broadband issues (#122333)

Engineers have identified issues which they are working to urgently fix. There is no ETR at this stage - but we will continue to provide updates here.

https://t.co/DfzdAtmGEl