Another @heybloxapp review: ⭐️⭐️⭐️⭐️⭐️
"The helpful insights are super easy to use for our customer support agents, and this gave us a great grip on fraudulent orders. We were able to literally get rid of all our return and replacement abusers."
@christiandoana Blox app has a network of these chargeback fraudsters and will tell you how many other stores they’ve done chargebacks on and hold the order https://t.co/frsBvB1tFW
The cheapest way to block the worst customer. I was just looking at a store that pays $50/mo for Blox and has had over $8000 of bad orders blocked in last 30 days.
Another @heybloxapp review: ⭐️⭐️⭐️⭐️⭐️
"The helpful insights are super easy to use for our customer support agents, and this gave us a great grip on fraudulent orders. We were able to literally get rid of all our return and replacement abusers."
A lot of merchants think they need to know details of who their store's fraudsters are, and then try to block them all one-by-one with Flows. Blox shortcuts that whole approach.
Another @heybloxapp review: ⭐️⭐️⭐️⭐️⭐️
"The helpful insights are super easy to use for our customer support agents, and this gave us a great grip on fraudulent orders. We were able to literally get rid of all our return and replacement abusers."
Highly recommend people looking up the app Blox if the issue is more shitty customer behavior vs chargebacks
Strings together profiles from customers into a single account
What if you could see which of your store's discount codes are getting reused by the same people? What about how much revenue you've lost per reused code?
Soon you will be able to block these reuses too. Coming soon to @heybloxapp
"We're migrating from SendGrid to Resend."
Translation: We're moving our email templates, warming new IPs, re-integrating webhooks, and praying deliverability doesn't tank. Again.
Or you could just own the infrastructure and never migrate again.
@JohnD_ecom_pro An unexpected termination is a terrible day for merchants. We're trying to help solve that high chargeback part of the equation at @heybloxapp
@303conor and I built Blox with the theory that every store has bad customers they want to block. We get a slack alert still every time a store blocks a person and the reasons are an inspiration to keep us building more features on Blox
Are you seeing an order come through with a fishy shipping address? 🎣
Don't take the bait…
Place their order on hold until you can further verify. Or, block them once and for all. We’ll map any new information back to the original customer.
This is a common situation submitted by Shopify merchants using Blox to cancel orders.
Now, all Blox merchants will be notified if that customer orders from them.
This network effect is growing stronger everyday and we want you to join us!
What's stopping you?
Want to get a few hours back in your week?
One merchant recently shared that Blox has become a huge time saver by canceling all fraud orders.
We’d love to help you stop chasing disputes too. Our inbox ([email protected]) is always open to answer your questions!