Imran

[Imran @3mran111]

@Aramex Please could you translate and advise when <DATE> I will receive the refund into my account? Your DM says not much.

[Imran @3mran111]

@Aramex I have been trying to reach you by email and phone re cancelled shipment and refund. I’ve already provided all details and it is now 4 months after the event & still no refund. 2 weeks ago I was told via X you would be attending to this & now silence again. Message.

[Imran @3mran111]

@Aramex @DubaiDET please advise me or @Aramex on how to resolve this longstanding issue. No service provided by @Aramex as shipment was cancelled yet 4 months on and no refund issued. I’ve provided all details many times and no success by email or phone or X DM.

[Imran @3mran111]

@Aramex @hajarthegirl Do you actually do anything helpful even when you DM? You’re asking the same questions with no resolution. My refund has been pending 4 months and now you say another 25 days??!! Clearly you did nothing with the info provided months ago on X by DM!!

[Imran @3mran111]

@Aramex This is the best you now have to offer? Another 25 days after 4 months of no action???!

[Imran @3mran111]

@Aramex I’ve provided ALL info and particulars many weeks ago. I was told it was being attended to but so far nothing & now you ask the same things by DM. YOU HAVE ALL THE INFO. REFUND PENDING 4 MONTHS.

[Imran @3mran111]

@Aramex You’ve been apologising and regretting inconvenience for 4 months. I’ve provided ALL particulars and info I have yet you sit on AED240 never having provided a service for that. What sort of company are you???

[Imran @3mran111]

@Aramex I cancelled a pick-up in good time and despite multiple emails and attempts to call, no ability to request refund until I posted here. After that you asked for bank details etc and said refund would be processed in days. Still no refund. What now?!

[Imran @3mran111]

@Aramex In March I had scheduled a pick-up (Dubai) but cancelled due to Gulf disruption. I’ve emailed several times requesting refund. Getting through on phone is impossible. It’s now 3 months on. Could you help?

[Imran @3mran111]

@Aramex Could you help arrange a refund for a cancelled pick-up? Cat reach Customer Care & WhatsApp does not help for this matter. It has been over 2 weeks.

[Imran @3mran111]

@Aramex Not as smooth. I cancelled a parcel arrangement & no refund issued over 2 weeks now. No way to contact either. Could you help please.

[Imran @3mran111]

@EuropcarUK I have been charged roadside recovery (Dec from BHX) despite requesting nil additional cover on the app & on pick up. Customer Service is dismissive. I’m a repeat customer and not being heard. Hired in July & faced no issue but this time I’ve been mid-charged.

[Imran @3mran111]

@skyview_re Could you start by getting your systems updated to NOT send WhatsApp messages after Unsubscribing? Very unprofessional.

[Imran @3mran111]

@hspropertydubai despite unsubscribing from WhatsApp & even calling directly, I receive junk WhatsApp messages. Very unprofessional & would not be my RE agent of choice

[Imran @3mran111]

@cyclingweekly Surprised @rapha is still solvent after years of losses. The Blackberry of cycling attire.

[Imran @3mran111]

@marksandspencer There’s bad taste. Then there’s M&S bad taste. Wrong at so many levels. Good luck with customer retention.

[Imran @3mran111]

@DWC_Intl Can those on Doha shuttle flights for the World Cup park at DWC & is there always car parking space available?

[Imran @3mran111]

@InstaShopUAE What’s the update?

[Imran @3mran111]

@InstaShopUAE I replied with DM as requested & yet nobody has tried to reach me. I have raised a safety issue about one of your drivers driving recklessly in a community with children, almost knocking 2 people at a pedestrian crossing. Surely that deserves a phone call!