So now your customer service team have acknowledged it wasn't delivered by refunding me for the journey but not compensating me for the lost package?!?! How is this remotely customer service. This needs to be addressed and resolved immediately.
@Uber How do I get IMMEDIATE attention+help re a valuable package that a courier did not deliver correctly?? Since the 3rd Sept,I have been back+fourth with msgs with 4 conversations being marked as resolved?! This requires URGENT ASSISTANCE-My valuable package was NOT delivered.