Eleanor

Where experience meets design, that's where you'll find me

[Eleanor @4eleanor_]

Day 20 of luggage missing. I believe it's somewhere in the France airport, but no one is taking accountability for finding it. The @AirCanada baggage is disconnecting calls after an hour of being on hold. This is he worst customer service I've ever experienced. @AClostmyluggage

[Eleanor @4eleanor_]

@AirCanada I need help finding my luggage. It has been missing since June 17, and since then, the tracer says it has been located and waiting to be waiting to be forwarded. I haven't been able to get any updates since. Please DM me.

[Eleanor @4eleanor_]

@Blue145789 @AirCanada Same here. Literally just got disconnected after 1.5 hrs of waiting

[Eleanor @4eleanor_]

@AirCanada SBA tells me that my missing bag claim is with you. AC isn't responding to my emails, calls or messages. I am simply just looking for someone to tell me where my bag is and when I can expect it be sent back to me. Ignoring people who are in my situation is unethical.

[Eleanor @4eleanor_]

Hitting day 18. Not only did my baggage never make it to me during my 10 day trip in France, been back for a week now, was told it would be sent to me in 3-4 days, and still no word. No one is responding to emails or calls. Completely unacceptable @AirCanada

[Eleanor @4eleanor_]

"5 ways to make your UX workflow agile" - @just_in_mind https://t.co/IPuoWJtwLi

[Eleanor @4eleanor_]

The Right Number of User Interviews by @mitchelseaman https://t.co/rNRAs9ga3L

[Eleanor @4eleanor_]

“UX uncensored: What UX and Product people say when nobody’s looking” by @Sofiaqt https://t.co/zm4BY0v4QV

[Eleanor @4eleanor_]

The Golden Age of UX is Over – https://t.co/alCtZBiptx

[Eleanor @4eleanor_]

“Mental Models: Mind the Gaps” — @nick2design https://t.co/MjRStTrOgw

[Eleanor @4eleanor_]

“Mental Models: Mind the Gaps” — @nick2design https://t.co/cJfbkbdC1x

[Eleanor @4eleanor_]

“The dangers of delightful design” — @saitojohn https://t.co/ZCzvUmNFBp

[Eleanor @4eleanor_]

“Storyframes before wireframes: starting designs in the text editor” — @fabriciot https://t.co/DDgiYnIYVo

[Eleanor @4eleanor_]

“Why a UX Strategy Is Crucial” by @JaimeRLevy https://t.co/XTAPIQ6GUY

[Eleanor @4eleanor_]

“How to combine Design Thinking and Agile in practice” — @TomLRoach https://t.co/6hsrx8Sw2f

[Eleanor @4eleanor_]

“You Don’t Control The Outcomes Of Your Life, Principles Do.” — @BenjaminPHardy https://t.co/oSLWzhyIx6

[Eleanor @4eleanor_]

“The State of UX in 2017” — uxdesign.cc https://t.co/oGNTCSO4vO

[Eleanor @4eleanor_]

“What is Storyframing?” by @MotionBrother https://t.co/2jBArbhFFd

[Eleanor @4eleanor_]

“Psychology Basics 101 : for product owners, managers or anyone who wants to build great products …” by @Suhaas_Kaul https://t.co/0rS6P63DOy

[Eleanor @4eleanor_]

“Products become meaningful when the provided solution fits the uncovered…” — @JAF_Designer https://t.co/Tr7xfGbHzX