Thank you for sharing your experience. We've reviewed the account history in full, and we'd like to provide the complete context.
1. During the evaluation stage, the largest loss on the account was 4% of the account balance, incurred on a single trade idea.
2. Our risk team contacted you directly regarding risk management and explained how risk per trade idea is assessed — including that multiple stacked positions on the same instrument, in the same direction, are treated as one trade idea. We also made clear that we are looking for traders who treat their account with the utmost respect and demonstrate strong risk management — ideally risking no more than 1% per trade idea.
3. In the sim-funded stage, following this communication, 7% of the account balance was risked on a single trade idea — a serious violation of our risk management rules.
4. Despite this, we chose not to end the relationship. We issued you a fresh $500,000 sim-funded account as a gesture of goodwill.
5. On this second account, proper risk management principles were again not followed. Only after the account reached serious drawdown levels was a refund demanded.
We warned first, we gave a second chance, and the same behavior followed. Our rules are published, applied equally to all traders, and were communicated to you individually at every step.
Our support team remains available to review the complete trade log with you.
My naija traders
All your naija payment methods don dey ground now. You fit dey buy your challenge and also dey cash out as e dey hot.
I go pick 500 naija traders wey don get account with funding pips. Dash them 1k instant account each.