@UbisoftSupport I'm personally going to oversee their ticket and handle the email responses. If I see a question that does not help to regain ownership back, you will officially become the worst customer support that I've ever had to deal with in 2025. EA support took less than 30 minutes.
@Ubisoft@UbisoftSupport
You've got too many compromised accounts from users reporting in, which shouldn't be possible. A ticket from a friend of mine was closed while support asked an impossible question to verify ownership. How could they verify SMS on a hacked account? :/