7digital Help Team

Official @7digital #SocialCustCare M-F: 10-6 GMT. Find quick #answers in our #Community:

[7digital Help Team @7digitalHelp]

Our store at https://t.co/87Jr3Mm93C has moved. Please find us over at https://t.co/MUSxYg2lZ0 and be sure to update any bookmarks you may have saved. Thanks!

[7digital Help Team @7digitalHelp]

@dingyibvs Greetings,
In order to deal with the issue effectively and in a timely manner, please submit a ticket to our support system here: https://t.co/xl0f01GV3m
We are looking forward to hearing from you and will be glad to assist you further.

[7digital Help Team @7digitalHelp]

@UK_BLINKS That means if the album is not presented on the website the label hasn't provided us with one yet, unfortunately, and we can't predict whether or not we will have it on the platform in the future.

Best regards,
@7digitalHelp

[7digital Help Team @7digitalHelp]

@UK_BLINKS Hi there,

Thank you for getting in touch. All music on our platform is delivered to us directly from major labels, so we can only sell what the labels allow us.

[7digital Help Team @7digitalHelp]

@AdamHolmfry Hi there,
We are aware that the 7digital store front has not been updated in some time - we are working on improving this in the future. We are still uploading new releases to the site and these can be accessed via the search bar.
Thank you for your patience.

[7digital Help Team @7digitalHelp]

@goron59 New message
From gridgridgrid
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A.Mill…
Message
Hi there,

I am not aware of any 7digital down time.
https://t.co/gafawY7nHw
and all the apps seem to be working correctly.

Louise

[7digital Help Team @7digitalHelp]

@ShadowOfLight1 Hi there,

Unfortunately this is due to licencing.

[7digital Help Team @7digitalHelp]

If you are having any issues and/or would like to contact customer services please email [email protected] as our help page is currently down.
Thank you.

[7digital Help Team @7digitalHelp]

@SKuemy @PhilipSheppard @BryanDechart @Detroit_PS4 @ostadnima @GdeFondaumiere @7digital Hi there unfortunately we have not yet been delivered this release.
Sorry about this.

[7digital Help Team @7digitalHelp]

@holla100girl @btschartdata @onkyomusic Hi there,
Could I please ask where you are contacting me from?
Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.

[7digital Help Team @7digitalHelp]

@holla100girl Hi there,
Could I please ask where you are contacting me from?
Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.

[7digital Help Team @7digitalHelp]

@holla100girl @btschartdata @onkyomusic Hi there,
How can I help you?

[7digital Help Team @7digitalHelp]

@ShakilSomir Hi there, Could I please ask you to DM me with the email address you are registered with and i shall investigate this for you.

[7digital Help Team @7digitalHelp]

@alnordem Music you purchase on 7digital is for personal use only.

[7digital Help Team @7digitalHelp]

@ruudboy Hi there,
Please DM me with the email address you registered to 7digital with and I shall investigate this matter for you

[7digital Help Team @7digitalHelp]

@pileroux Hi there could you please DM me with the email address you registered to digital with and i shall look into this matter for you.

[7digital Help Team @7digitalHelp]

@epronk Hi there could you please send me the email address you are registered to 7digital with and I shall look into this for you.

[7digital Help Team @7digitalHelp]

@wdb408 Hi there Could you please DM me the email address you registered to 7digital with. And I shall look into this matter for you.
Thanks

[7digital Help Team @7digitalHelp]

@Phil_nothing Hi there,
Could you please DM me with the email address you registered to 7digital with and I shall look into this for you.

[7digital Help Team @7digitalHelp]

@TheDJCull Hi there,
Could you please DM me with the email you are registered to 7digital with and i will do my best to resolve the issue.