Ask Parcel Force||Support

𝟏𝟐 𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟗𝟔 𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[Ask Parcel Force||Support @7parcelforce]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back and share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[life on dialysis @asanchadev]

@parcelforce I have 4 boxes collected yesterday on express 24 service but tracking showing only as collected. Where are these parcels and when it be delivered pls.

[life on dialysis @asanchadev]

@parcelforce I have 4 boxes collected yesterday on express 24 service but tracking showing only as collected. Where are these parcels and when it be delivered pls.

[Ask Parcel Force||Support @7parcelforce]

@trig_the_yid Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Neil Townsend @trig_the_yid]

@parcelforce I have had a parcel in your Coventry distribution center for over a week I paid extra for this to be a quick delivery. I have phoned on Tues 23rd May, and still no movement of the parcel this is unacceptable I needed this package last week.

[Ask Parcel Force||Support @7parcelforce]

@kiwi_piepie Yes kindly follow back and share your queries via DM for quick response and more information. Thanks ^ Liz

[Ask Parcel Force||Support @7parcelforce]

@kiwi_piepie Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Keely Sheldon @kiwi_piepie]

@7parcelforce Hi - can you confirm this is a verified and official account connected to ParcelForce?

[Ask Parcel Force||Support @7parcelforce]

@arnie1984 Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[James Arnold @arnie1984]

@parcelforce I'm expecting a parcel between 1 and 1815 today. But they tried at 1148, will the try again at the correct time?

[Keely Sheldon @kiwi_piepie]

@parcelforce I’m having issues with a delivery that your driver “attempted” to deliver. I was home all day and didn’t hear anyone outside. When I went out to wave the driver down, he looked at me and drove away

[Ask Parcel Force||Support @7parcelforce]

@albanianstokie Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Tony Bailey @albanianstokie]

@parcelforce Impossible to speak to anyone, really customer unfriendly IVR

[Ask Parcel Force||Support @7parcelforce]

@NSKLOnline Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[badgyal🧍🏾‍♀️🇦🇬 WWW.NSKL.ONLINE @NSKLOnline]

Hello @parcelforce please check my dm about my missing parcel

[Ask Parcel Force||Support @7parcelforce]

@LizRead168 Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Liz Read @LizRead168]

@rebecca_ryder21 @parcelforce My safe place was apparently my local Post Office. I have Ring doorbell. They never even attempted to deliver it. The Post Office isn’t my safe place. Hopeless doesn’t describe it.

[Ask Parcel Force||Support @7parcelforce]

@CheeryChirps Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Chris Beck 💙 @CheeryChirps]

@parcelforce Ask your drivers not to sit in their vans, engine turning over pumping out noise & fumes for over 30 mins while they sit there doing god knows what? And can you answer your CS calls please. Gave up waiting & listening to your promise of doing your best for all of your customers.

[Ask Parcel Force||Support @7parcelforce]

@M4rie_Sm4rt Hello 👋 we regret the issue you've experienced and would appreciate the opportunity to investigate further. Please follow back and send a PM of your phone number and email address so we can thoroughly address your concerns. Thanks ^ Liz

[Marie Smart @M4rie_Sm4rt]

@parcelforce shocking service and attitude on the phone from one of your agents today, I now have 5 reference numbers 2 claims numbers zero response to emails in a priority service. #killingsmallbusinesses one parcel at a time.