@HeathrowAirport@HeathrowExpress Yet the Heathrow Express front page states good service with the info in the dropdown stating no issues today. If you drill down further you find the issues. What abysmal communication.
@SarahWoods66 Sadly, we don't go for the same reason. We enjoy the relaxed environment at Malvern or Hampton Court. I know it's not Chelsea, but we survived the day.