Danielle Lloyd

[Danielle Lloyd @85Dannii]

@LuggagePointUK is there problems with the phone lines at Birmingham Airport? I’m trying to trace a lost bag and I’ve called every hour today but the phone is just ringing out every time. The situation is stressful enough without this!

[Danielle Lloyd @85Dannii]

@TravelodgeUK parent a DM days ago regarding standards at one of your hotels. Please can you respond?

[Danielle Lloyd @85Dannii]

@lyell_tweed @MENnewsdesk Thank you. This is really helpful.

[Danielle Lloyd @85Dannii]

@daniel_asbury @LeShuttle Have you travelled yet? That's what we were thinking of doing but then someone else has said that they had to put no and just sign the attestation and not tick any boxes. It's so confusing.

[Danielle Lloyd @85Dannii]

@LeShuttle please could you answer my mums question?? Tweeted numerous times and no response & can't get through on the phones.
"When completing your online health declaration, what do I put as the vaccination status of a child travelling with us if both adults are vaccinated?"

[Danielle Lloyd @85Dannii]

@LeShuttle Yes on your online form, it says that proof of vaccinatuon will need to be provided. If we select no it asks to complete the attestation with compelling reason & self isolation which he doesn't need as he would essentially be classed as fully vaccinated due to the adults being.

[Danielle Lloyd @85Dannii]

@LeShuttle He is 11 and so will need a negative covid test. It's the vaccination status that's the confusing part. He is travelling with 2 fully vaccinated adults so according to the government website, children adopt the vaccination status of the adults they travel with but if we select..

[Danielle Lloyd @85Dannii]

@LeShuttle That would be great, thank you.

[Danielle Lloyd @85Dannii]

@LeShuttle Will that be done before arrival? I would of thought that the form would of picked up that he was a child from his date of birth being input.

[Danielle Lloyd @85Dannii]

@LeShuttle Yes we have tried that and there was no drop down option that applies. We have uploaded he negative pcr although it says "awaiting manual verification". The yes/no options require different forms but if we don't upload anything they whole section shows incomplete on the booking.

[Danielle Lloyd @85Dannii]

@LeShuttle Thank you but then it says that the documents aren't complete on your system. It's so confusing.

[Danielle Lloyd @85Dannii]

@virginmedia is there a problem with your broadband in the WN5 area? 200mb broadband and a new hub 3 fitted during technician visit 10 days ago, everything has worked perfect until now. Download speed on sons xbox is currently 5-6 mbps!

[Danielle Lloyd @85Dannii]

@ArgosHelpers @tommygall13 I've sent through the details you asked for anyway

[Danielle Lloyd @85Dannii]

@ArgosHelpers please can you help me out with the item that I am missing from my delivery that you supposedly reordered on Tuesday. Was told I'd receive a text in 48hrs confirming delivery of the missing item but still nothing. Its now been over 3 weeks since my original delivery

[Danielle Lloyd @85Dannii]

@ArgosHelpers @tommygall13 I have DM'd you multiple times.

[Danielle Lloyd @85Dannii]

@tommygall13 @ArgosHelpers They need to concentrate on one conversation and get that sorted before they move on to the next enquiry. I literally replied instantly and got no response

[Danielle Lloyd @85Dannii]

@tommygall13 @ArgosHelpers It's over 3 weeks since my original delivery. I got through to someone the other day who said they could reorder or refund, if I reordered I'd get a text with a delivery date in 48hrs. I asked to reorder as it was a for a gift then heard nothing back. They're a nightmare!

[Danielle Lloyd @85Dannii]

@ArgosHelpers please could someone follow up on the message sent to me 2 days ago as I've not heard anything back from you.