LeShuttle

Take your car by train with LeShuttle (formerly Eurotunnel).
🇬🇧 to 🇫🇷 in 35 min. Questions? Please see @LeShuttle_Help.

[LeShuttle @LeShuttle]

@ClaireAnstey @LeShuttle_Help Good afternoon Claire. I am sorry for the wait you are experiencing today, if you wish to discuss this further please send us a direct message. Thank you^Emma

[LeShuttle @LeShuttle]

@Rozzyair @LeShuttle_Help Good afternoon Amanda. I am sorry for the wait you are experiencing, if you wish to discuss this further please send us a direct message. Thank you^Emma

[LeShuttle @LeShuttle]

@GarAlunCymru Good morning. Thank you for reporting this. I will pass the information on to the relevant department. Many thanks^Emma

[LeShuttle @LeShuttle]

@K8Ycd Good morning Katy, I am sorry for the wait you are experiencing today. Can you please send us a direct message with your booking reference number as well as the letter and number on your hanger so we can look into this further for you. Speak soon. ^Ben

[LeShuttle @LeShuttle]

Travelling with us this evening? You can keep up to date with the service here https://t.co/rNpf04lW0L

[LeShuttle @LeShuttle]

@bredared1 @LeShuttle_Help Good morning Simon, may we ask if you could send us a direct message, and we would be more than happy to discuss your question with you. Many thanks^Jon

[LeShuttle @LeShuttle]

@JanetintheUK Good afternoon. I can confirm that the EES system isn't currently in place for car passengers, and we haven't been given a date for when this will be going live. EES will apply to all non-EU citizens including children. Thanks ^ Emily

[LeShuttle @LeShuttle]

@ClareSweeney70 Hi Clare. The respective governments have responsibility for Border Controls on both of our terminals, and define the resources to deliver this. Sorry this is affected your journey time, we are working closely with the authorities to try and resolve this. ^Claudia

[LeShuttle @LeShuttle]

@Michell99294144 @LeShuttle_Help Good afternoon Michelle, we do not have a specific lane for motorbikes, only if you have a Flexiplus ticket. All vehicles will be filtered into all available lanes. Thanks. ^Evie

[LeShuttle @LeShuttle]

@BradMcA @BradMcA

[LeShuttle @LeShuttle]

@LukePayne17665 @LukePayne17665

[LeShuttle @LeShuttle]

@howiejk Good afternoon Howard, the respective governments have responsibility for Border Controls on both of our terminals. Sorry this is affecting your journey time, once you are past border controls we will get you on your way as quickly as possible.^Claudia

[LeShuttle @LeShuttle]

@rosemary_ds Good morning Rosemary, I am sorry for the disruption caused to your journey today. Please can you send us a direct message with your booking details? I can then look into this for you. ^Leanne.

[LeShuttle @LeShuttle]

@SmallSchool_KS2 @LeShuttle_Help Good Morning, I apologise for any wait you are experiencing this morning. Please could you send us a direct message so that we can look into this for you?

[National Highways: South-East @HighwaysSEAST]

@LeShuttle @TruckShuttle #M20 #Kent has re-opened westbound between J9 #Ashford & J8 #Maidstone, lane 3 (of 3) remains closed for emergency barrier repairs.

The lane closure will be in place throughout the day, further repairs will take place tonight.

Eastbound has re-opened following planned r/works

[LeShuttle @LeShuttle]

@SongbirdmusicL Good afternoon. I am sorry to hear you are having issues making a booking. I can confirm our website is currently up and running. Please call our Contact Centre to make your booking on [phone] or change your VPN to the UK. Sorry for the inconvenience caused ^Leanne

[LeShuttle @LeShuttle]

@Andra1646684143 Good morning Andra, would you be able to send us a DM please? We can have a look into this further for you then.

[LeShuttle @LeShuttle]

@BillyRFC517 @LeShuttle_Help Good afternoon, please could you direct message us with your booking reference number and first line of your home address and we can look into this for you. Speak soon, ^Eve.

[LeShuttle @LeShuttle]

@sampopewriter @LeShuttle_Help Good afternoon, please could you send us your booking reference number and your first line of address. I can then look into this further for you. Speak soon, ^ Eve.

[LeShuttle @LeShuttle]

@Steve22944567 Good morning Steve. Yes, you can earn Avios points with us. Due the character limit on live mentions I wouldn't be able to advise you in full. Please can you send us a direct message? I can then discuss this further on this. Speak soon ^Leanne