9Lives

We champion all cats by offering great cat food because every cat deserves to live well. Follow our official spokescat @MorrisApproved

[9Lives @9LivesCatFood]

@ObnatiusCrayola Thank you for sharing this. This likely this happened while the product was in transportation or storage before reaching stores shelves, as it is not the quality we expect. So we may learn more and best help, please call us at 888-495-4837, Monday-Friday, 8am-5pm ET.

[9Lives @9LivesCatFood]

Please visit our website for information about a recall of specific lots of 9Lives® Protein Plus® wet, canned cat food due to possible low levels of thiamine (Vitamin B1): https://t.co/XsmmBjDlSM.

[9Lives @9LivesCatFood]

@melanin_gemini_ We appreciate you reaching out. While our bags are filled by weight and should contain an accurate amount, we'd like to learn more so we can help. Please call us at 888-495-4837 M-F, 9am-4pm ET.

[9Lives @9LivesCatFood]

@andyw882004 We appreciate you reaching out, as this is never the experience we want any cat to have. So we can learn more and best help, please call us at 888-495-4837, M-F, 8am-5pm ET.

[9Lives @9LivesCatFood]

@hometownselects Thanks for reaching out. As this is not the typical reaction we'd expect with our products, we would like to speak with you to learn more about your cats' experience with our food. Please give us a call at 888-495-4837, Monday - Friday, 8AM - 5PM, EST. We hope to connect soon.

[9Lives @9LivesCatFood]

@KanameK58436630 It's always great to meet a fan.

[9Lives @9LivesCatFood]

@GFairchildE Hi, Greg. We're experiencing temporary ingredient supply constraints with this product, and hope to have it available on shelves again in the near future. We suggest speaking with the manager at your preferred retailer for the best availability information locally.

[9Lives @9LivesCatFood]

@thebraceygroup We appreciate you reaching out about this, as it certainly isn't the quality we expect either. Please DM us so we can help!

[9Lives @9LivesCatFood]

@torey19 This certainly isn't the quality we expect from our products, so thank you for bringing this to our attention. Please DM us the bar code, Best When Used By date and the surrounding numbers from your can so we may best help. Thanks!

[9Lives @9LivesCatFood]

@AshCanDan Hi, Dan. We are experiencing temporary ingredient supply constraints with this product along with increased demand. We hope to have this on shelves again soon and suggest speaking with the manager at your preferred retailer for the best availability information locally.

[9Lives @9LivesCatFood]

@mrs_niqyue Thank you for bringing this to our attention. We're sorry to hear your cats aren't feeling well and this certainly isn't the quality we expect from our food. So we can learn more and best help, DM us the bar code and the surrounding numbers near the Best When Used By date.

[9Lives @9LivesCatFood]

@searsage We appreciate you bringing this to attention, and would like to learn more about this experience. So we may best help, please call us at 888-495-4837, Monday-Friday, 8am-5pm ET. We look forward to speaking with you soon.

[9Lives @9LivesCatFood]

@LargoL A picture speaks a thousand words, Largo, but we're happy to help! Please shoot us a DM.

[9Lives @9LivesCatFood]

@AustinBurkhart3 Hi, Austin. We still make our Meaty Pate with Real Turkey and Giblets! Visit https://t.co/o0MDSiBcAv to see which stores in your area may carry this flavor. We also suggest speaking to the manager of your preferred store for additional availability information.

[9Lives @9LivesCatFood]

@TejasKat Regardless, this is certainly not the quality we expect, and the photos you shared are helpful. Please DM us so we can assist further.

[9Lives @9LivesCatFood]

@ljones2520 We're sorry to hear your cat isn't feeling well after having our food, Linda. So we may learn more about this experience in detail, please give us a call at 888-495-4837, Monday-Friday, 8am-5pm, ET. Hope to connect with you soon!

[9Lives @9LivesCatFood]

@queenanjee Not a problem. Regardless, we would like to help further. Please DM us!

[9Lives @9LivesCatFood]

@wrappedstallion We appreciate you letting us know about this. This combination of numbers and letters is indicative of our production runs during manufacturing, and is certainly not intended to convey a specific word or phrase. We apologize and will share this with our team.

[9Lives @9LivesCatFood]

@whiteguy1980 2/2 FDA, there is no current evidence that the virus is transmitted through processed pet food. So we may learn more about your experience, please give us a call at 888-495-4837, Monday-Friday, 8am-5pm, ET. We hope to speak with you soon.