Lost Luggage

We're gathering and sharing stories about luggage lost by American Airlines. Tell us about your missing or delayed bags. Not affiliated with @AmericanAir.

[Lost Luggage @AALosesBags]

These airlines lose your luggage the most often, by @robferdman https://t.co/W8nUdeAhJW

[Lost Luggage @AALosesBags]

Baggage Delayed? You’re Entitled To More Than A Toothbrush And Pocket Change, by @airfarewatchdog https://t.co/zjjo4zoaBO

[Lost Luggage @AALosesBags]

Oldie but goodie: American Airlines Places Last in Customer Service, by @MiddleSeat https://t.co/BBQOATMnYM

[Lost Luggage @AALosesBags]

Airport security led to 70,000 American Airlines passengers and 40,000 checked bags missing their flights https://t.co/NFfRziCnmD

[Lost Luggage @AALosesBags]

"Wait Until You See What American Airlines Told Me When They Lost My Luggage," by @robfee https://t.co/CQobMi9FfC

[Lost Luggage @AALosesBags]

Admirable restraint by a customer.... https://t.co/BjZvSkXDHd

[Lauren Rikleen @LaurenRikleen]

@AmericanAir The luggage arrived late day but don't get why it took nearly 24 hours to get here from Chicago. Sigh.

[Lost Luggage @AALosesBags]

A month and a half! https://t.co/1fhhNpS79k

[SoL @solcaradepez]

@violetmittens @maxandjelly thank you for this, my bags been lost since aug 20. @AmericanAir customer service has been terrible.

[Lost Luggage @AALosesBags]

.@AmericanAir gets one star out o five for customer service on @ConsumerAffairs. Ouch. https://t.co/YWCQYg4BXl

[Lost Luggage @AALosesBags]

Terrible service. https://t.co/vAHSs8PFgR

[Caroline Clements @violetmittens]

Good luck with @americanair, @solcaradepez. They kept @maxandjelly and my bags for 8 days and won't help at all. No $, no miles, no apology.

[Lost Luggage @AALosesBags]

American Airlines Strands Luggage From Multiple Flights In Miami; Blames 'Technical Issue', by @ismat https://t.co/fa65srD1X0

[Lost Luggage @AALosesBags]

My Bag is Lost and I’m Stuck in American Airlines Customer Service Hell, by @whatsnext https://t.co/WKBaVkToPs

[Lost Luggage @AALosesBags]

Another satisfied customer. Maybe give him a clothing voucher? https://t.co/Nti5Tub0HO

[Michael S. Gentile @G_Force14]

@AmericanAir thanks for having a staff that lied about checking my bags to lga. Now I'll be attending a wedding in jeans and flip flop.

[Lost Luggage @AALosesBags]

Dancer's leg takes an unexpected trip when American Airlines loses bag, by @hugomartin https://t.co/HAdQPr5X2G

[Lost Luggage @AALosesBags]

Bah https://t.co/6XTxqRrFRZ

[Ecclectic Electrix Inc. @EE_Inc]

@AmericanAir here we go again. LAX to New York. Spent $200 in bag fees... Oh wait? Where is my BAG!?

[Lost Luggage @AALosesBags]

cc: @USDOT Aviation Consumer Protection https://t.co/y049K0U7SX

[Nancy Wood @GingernutThe]

@AmericanAir also don't advertise that I can have 1 in-cabin bag and then announce before boarding begins that sections >3 are allowed 0.

[Lost Luggage @AALosesBags]

Typical https://t.co/wWosrPOog5

[Caroline Clements @violetmittens]

@AmericanAir is still trying to ruin my August vacation. They refuse to allow my lost bag claim. @maxandjelly

[Lost Luggage @AALosesBags]

@HYPODIVE You know who did a good piece on this subject was @BrianRoss and @ABCInvestigates

[Jaime Anderson @thejaimelyn]

@AmericanAir Can you do anything about losing 24 hours of a 96 hour trip and missing a big life event?