Iโm so disappointed from you @FlwSupport@SendAppbyFLW
For over a week I canโt withdraw my money and I made so many requests for you guys to fixed that for me but up to now I canโt withdraw my money while I submitted my details through phone cs call and dm
[email protected]
What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]@SendAppbyFLW
@SendAppbyFLW@theflutterwave What is happening please for over a week now I can't withdraw money please look on this I have been calling Cs and there saying they will fixed it but up to now
[email protected] is my mail I'm using
What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]@SendAppbyFLW
@SendAppbyFLW What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]
@SendAppbyFLW What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]
@SendAppbyFLW What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]
@SendAppbyFLW What was that? Over a week now I can't withdraw my money from you guys please look in to my problem I need the money ASAP
Using this mail [email protected]
@SendAppbyFLW My withdrawal has been delayed for over 24 hours with no status update. The transaction isn't showing as pending or processing, and my funds remain inaccessible. Please investigate and resolve this issue urgently. @sendappsend
My email [email protected]
Dear @CeliaWallet i made a deposit to my Celia account since yesterday morning and iโm yet to get credited
please look into the transaction.
#Celia#update
Yesterday's campaign drew far more activity than we expected, and two things went wrong.
Some accounts were placed under compliance review. Our AML monitoring system, which runs in line with Nigerian anti-money laundering requirements, automatically flags unusual deposit patterns. The volume and timing of deposits triggered these controls on a number of accounts.
These are automated checks, not accusations. Every flagged account is being reviewed and reinstated as it clears. Several already have been. If yours is under review, you don't need to do anything.
Support was far slower than it should have been. Message volume exceeded what our team could handle and many of you waited too long for a reply. That's on us, and we're sorry. If you haven't heard back yet, your message hasn't been lost.
Thank you to everyone who chose Celia yesterday, and to those who stayed patient while we sorted it out. We're growing fast and learning where our systems need to be stronger.
We'll do better. ๐ค๐ค