Alex Baker

[Alex Baker @ABaker_87]

@Delta an “upgrade” to a middle seat in comfort is NOT an upgrade. Please bring the option to never get upgraded to a middle!

[Alex Baker @ABaker_87]

@RRHawghead @b_mastrofini @ConzemiusAnne @BuckSuccotash @OmarRiverosays Actual news and intelligent commentary. So basically leftist stuff since we tend to like facts.

[Alex Baker @ABaker_87]

@sfstorytime @Delta Officially just hit 3 hours stuck on this plane in Oakland…which, as you recall, is not our destination. Cool.

[Alex Baker @ABaker_87]

@sfstorytime @Delta Ya I don’t understand it at all

[Alex Baker @ABaker_87]

@sfstorytime @Delta Also I think my biggest annoyance @Delta is that the crew could have been a lot more empathetic. I’m in seat 1B hearing every discussion they have with different people

[Alex Baker @ABaker_87]

@sfstorytime @Delta This whole thing is absurd. Now the gate jetway isn’t working. Insane.

[Alex Baker @ABaker_87]

@sfstorytime @Delta Checks out with the air traffic control comms being out. @delta Just wasn’t a clear explanation at all. Also nuts that we’ve been sitting on the Oakland tarmac FOR TWO HOURS when we could have gotten out when we got here and now that’s exactly what’s happening in Oak after all

[Alex Baker @ABaker_87]

@Delta flight DL0300 is a mess. On our way to SFO and have been sitting in the Oakland runway for an hour waiting on fuel (with no media systems working) and despite being 20 min away from the city and EVERYONE in first class wanting to get off, nobody is allowed off. Insane

[Alex Baker @ABaker_87]

@jefcalla @cnnbrk Trump can do whatever and you all rationalize so easily

[Alex Baker @ABaker_87]

@BankofAmerica been trying for an hour to reach a human on the phone. Is there a trick I don’t know about?

[Alex Baker @ABaker_87]

@Uber_Support help! Lost item and the app won’t call me to connect me with the driver. It says to expect a call, but no call

[Alex Baker @ABaker_87]

@Delta 4 hour delay BNA-JFK then we land and nobody is working the gate area so we have an hour long delay sitting on the plane. COME ON

[Alex Baker @ABaker_87]

@mathespy @JeffreyGoldberg @JDVance1 @TheAtlantic @mathespy with the real questions!

[Alex Baker @ABaker_87]

@maxlugavere big fan, just finished the 3/16 inflammation podcast. QUESTION: In any of your research have you come across Ménière’s disease (or cochlear hydrops)? Innear ear fluid issue and would love any diet related advice beyond the usual low salt, no caffeine/alcohol advice

[Alex Baker @ABaker_87]

I called back today to try to talk to someone and spent 1 hour and 22 min on hold without ever reaching a human. I pay over $1000 in annual fees for this??? It’s surreal

[Alex Baker @ABaker_87]

@AskAmex is there an email I can send an issue to? I have been on hold for 2.5 hrs while a rep “escalates” - she checks in every 30 min and leaves quickly. She knows I’m in an urgent care clinic with sick family. I’d love to explain why I’m canceling my 4 cards tomorrow.

[Alex Baker @ABaker_87]

@AskAmex What do you mean you never heard back? I responded with my card type!

[Alex Baker @ABaker_87]

@AskAmex Two platinum cards (personal and corporate), delta branded card, and premium marriot branded card

[Alex Baker @ABaker_87]

@Delta been waiting 3 hours for the absurd txting messaging customer service option. Even my mom replies faster. My luggage you lost us now 18 hours past delivery time and I can’t go out to dinner because I’m stuck here waiting. Awesome diamond service