@XBOXSupport@Jxgadheesan How many views do I have to get before you help me? I've gotten the same emails as Joshua and have spent the past month trying to get my Xbox account recovered, but you jump as soon as these bigger guys put you on blast.
@zidanesg1@wolffytheking@XBOXSupport Yeah something's gotta change but it's still completely mind-blowing that Microsoft's stance on this has been "get fucked."
@wolffytheking@TwoYelling@XBOXSupport They think they'll make another buck off of you if they try to force you to buy it all a second time. Actual scum.
@wolffytheking@TwoYelling@XBOXSupport You can seemingly get to a point where real people check, it's just their "policy" they they won't restore any hacked accounts. Which is worse tbh
@TwoYelling@wolffytheking@XBOXSupport Yeah. I already ditched windows entirely, I just wanted to save my Xbox games. But my collection is all physical so I guess I'll just play them all again.
@wolffytheking@XBOXSupport If you have enough service requests in you can request an internal escalation to transfer your Xbox account to a new Microsoft account but that's it. And that's where I've been stuck trying to do anything at all, they keep giving me the runaround.
@wolffytheking@XBOXSupport Literally any other company would have fixed this in a heartbeat. EA had my account back in under fifteen minutes, it's wild that Microsoft refuses to do anything.
@zmibrahimdemir@XBOXSupport@ReedNerd1 I don't see how he can. Microsoft has to unsuspend the account and restore my access. It's a process Microsoft has to initiate.
Hi @XBOXSupport now that you're helping Joshua Khane restore HIS hacked Microsoft account can you help the rest of us? I've been going back and forth with support for over a month trying to recover just my Xbox account, after receiving the response he did.
Hi @XBOXSupport now that you're helping Joshua Khane restore HIS hacked Microsoft account can you help the rest of us? I've been going back and forth with support for over a month trying to recover just my Xbox account, after receiving the response he did.
@XBOXSupport@JoshuaKhane Will you be doing the same for other people affected by this? It's kinda crazy that it took a streamer getting hacked to get any publicity, but you haven't been able to do anything to everyone else who's been hacked in the same way.