@FedExHelp I have had an email to say you tried to deliver a parcel today - nobody has been, I have a ring door bell. I now cannot get through on your website to rearrange delivery. What can I do to rearrange delivery and ensure you actually attempt to deliver?
Refund from November now received however instead of the Β£700 refund I should have got, you have only refunded Β£227? Absolutely abysmal customer service. @chichiclothing this being rectified urgently would be appreciated given itβs been 2 months.
Still waiting for any response by email/phone/DM - withholding refunds from November (Β£700) and December (Β£300) with no communication - shocking service. @chichiclothing
Still waiting for any response by email/phone/DM - withholding refunds from November (Β£700) and December (Β£300) with no communication - shocking service. @chichiclothing
@chichiclothing please can you direct me to your complaints procedure? After two phone calls (being cut off after 2 hours each time) a DM and two emails going unanswered a complaint appears to be the only way forwards. Dreadful customer service. Avoid at all costs.
@chichiclothing please can you direct me to your complaints procedure? After two phone calls (being cut off after 2 hours each time) a DM and two emails going unanswered a complaint appears to be the only way forwards. Dreadful customer service. Avoid at all costs.
@easyJet after being on the phone for nearly 3 hours and finally speaking to an advisor the phone has just been hung up on me - I cannot wait another 2 hours can you arrange for me to be called urgently given your staff hung up the phone?
@easyJet why are you not offering a refund to people who have a flight booked to a destination that we should not travel to and is against government advice if we traveled our insurance would be void. Why are you putting your customers at risk and not offering a refund/voucher?