Adam-Joshua Stenlake

[Adam-Joshua Stenlake @AJSten]

@laurajanerice1 @AerLingus [phone], number from @AerLingus website, it was the 4th or 5th time of trying. Today it just ring through to leave a message, which won't be returned

[Adam-Joshua Stenlake @AJSten]

@AerLingus 3pm yesterday (4/7) spoke with one of your baggage helpline employees, after being told they couldn't locate my bags a supervisor would be in contact "within an hour or so" 15 hours later I am still waiting for the call, 15 days later I'm still waiting for baggage

[Adam-Joshua Stenlake @AJSten]

@AerLingus @BristolAirport @swissportNews

Guess what it's now 15days without my baggage #wheresmybags #unacceptable #bristolairport #pleaserespond

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus

9 DAYS AND STILL NO BAGS, THIS IS GETTING BEYOND REDICULOUS.

Assuming they are at Bristol Airport I am willing to come find them myself

[Adam-Joshua Stenlake @AJSten]

@AerLingus @BristolAirport @swissportNews @BristolLive

It's now 2 full weeks that we arrived at BRS, haven't seen my bag. Since initial tracking info there has been no communication from anyone as to their where abouts, phones not answered, emails not replied to #unacceptable

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus 8 DAYS STILL NO BAGS

Not only are we missing clothes, we are missing all of my sons 3rd bday presents he recieved from family members, he's very upset he hasn't had them. The lack of comms is appalling. All Forms filled out

@AerLingus @swissportNews @BristolAirport @BristolLive

[Adam-Joshua Stenlake @AJSten]

@BristolAirport arrived @AerLingus from DUB this morning, bags no where to be seen, (assuming they missed the flight) no one from the airport or @swissportNews to be seen, lady from @easyJet helped out best she could, asked us to full out a board control form??

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus 1 week
7 days
168 hours
10,080 minutes
604,800 seconds

With no bags

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus Swissport have my details

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus @swissportNews @BristolAirport @AerLingus 5 days and counting with no bags

[Adam-Joshua Stenlake @AJSten]

@BristolAirport @swissportNews @AerLingus Thanks, I have received tracking info from swissport and Aer Lingus.

[Adam-Joshua Stenlake @AJSten]

@Aerlingussteals @BristolAirport @swissportNews @AerLingus This isn't @AerLingus fault (that I'm aware of) is @swissportNews at @BristolAirport, my bags are (apparently) at Bristol but its swissport that are understaffed and backlogged

[Adam-Joshua Stenlake @AJSten]

@canofpopcom @BristolAirport @AerLingus @swissportNews @easyJet Any luck Andrew? Managed to get tracking info for the bags, 3 of 4 showing the we're on a flight to BRS but not confirmed, the last I'm assuming is on a row boat from Dublin. I'm now 4 days and counting with no bags

[Adam-Joshua Stenlake @AJSten]

@canofpopcom @BristolAirport @AerLingus @swissportNews @easyJet I understand things go tits up but not having anyone to speak to or get any info from is incompetent

[Adam-Joshua Stenlake @AJSten]

@canofpopcom @BristolAirport @AerLingus @swissportNews @easyJet How is this a thing? @BristolAirport @swissportNews