Dear @JioCare,
It has now been 28 days since I placed my JioAirFiber order (Order Date: 29 May 2026), and the installation is still pending.
Despite multiple follow-ups through Customer Care, Service Requests, emails, and the Appellate Team, I have not yet received a confirmed installation date.
My Appellate Complaint has now been registered:
SR000039F33X
I sincerely request your team to provide a clear update on the installation status and an expected installation date instead of repeated assurances.
Order ID: NO0001DQN0UU
Your prompt assistance would be greatly appreciated.
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU
@JioCare
Today is 21 June 2026, and it has been 23 days since I placed my JioAirFiber order (Order ID: NO0001DQN0UU) on 29 May 2026.
For the past several days, I have been following up almost daily through customer care, service requests, emails, and social media. Despite my continuous efforts, I still do not have a confirmed installation date.
On 18 June, I was informed that the installation would be completed on 19 June around 12 PM. Based on that assurance, I shared my location and waited for the installation. However, no one visited, no installation was completed, and I received no clear update.
Since then, I have been repeatedly told that the issue has been escalated, reopened, assigned to a future date, and forwarded to different teams. Yet after 23 days, there is still no confirmed installation schedule.
I have now registered a complaint with the National Consumer Helpline.
NCH Docket Number: 9557946
How much longer am I expected to keep following up daily for a service that was paid for on 29 May?
I request a confirmed installation date and time, or clear guidance regarding cancellation and refund.
Order ID: NO0001DQN0UU