Avon and Somerset Police Control Room

This X account is now closed.
For news and updates please follow @ASPolice
In an emergency, call 999.

[Avon and Somerset Police Control Room @ASPControlRoom]

This X account is now closed.
For news and updates please follow @ASPolice
In an emergency, call 999.

[Avon and Somerset Police Control Room @ASPControlRoom]

Our Control Room will be hosting a Q&A session on Instagram Stories, Wednesday 24th July at 9am.

Follow @ASPolice on Instagram and submit your questions via the questions box in the latest Story.

[Avon and Somerset Police Control Room @ASPControlRoom]

We're closing our X account on 31 July 2024.

For future updates from the Control Room team, follow us on LinkedIn: https://t.co/vYhvRjGB2B and on Facebook: https://t.co/geLj86JyUH

[Avon and Somerset Police Control Room @ASPControlRoom]

Yesterday Team 4 had a dedicated training exercise, focused on the Control rooms response to a Major Incident being declared. #jesip999 #multiagencyresponse #bluelightworking

[Avon and Somerset Police Control Room @ASPControlRoom]

#HumansofASP | Today we were pleased to congratulate 12 New Dispatchers out of their initial training, they will be starting with the teams on Monday!🌟
Craig, who is soon to be a hero in a headset has shown his artistic skillset, with a parting gift to the training room ✏️

[Avon and Somerset Police Control Room @ASPControlRoom]

Happy Friday from Team 1 in the Control room 👋

If it's not an emergency you can report online
https://t.co/5QtCg56drQ

If you require an update to an existing crime and have a 52 reference you can request this on our website;

https://t.co/KQiytKDW41

[Avon and Somerset Police Control Room @ASPControlRoom]

Last night we mentioned that team 3 were dressing up in exchange for food bank donations.
Well look at what they managed to collect! This will be making its way to a local food bank to help families who need it
#DreamTeam

[Avon and Somerset Police Control Room @ASPControlRoom]

The witching hour is upon us and so is the end of #ASPLive 🎃

Our control room works tirelessly to provide support and a reassuring voice in peoples time of need!

We hope you've enjoyed our small insight and that you've had a "fa-boo-lous" evening

#HerosInHeadsets #OverAndOut

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Caller is reporting that his ex partner has accessed his house uninvited. She is intoxicated and refusing to leave

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Caller has heard their neighbour’s window has been smashed. Officers have been dispatched

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

Correct for the majority of you! Stay on the line, tell us you’re fine, saving call handlers valuable time!

[Avon and Somerset Police Control Room @ASPControlRoom]

You find your toddler playing with your phone. When you retrieve it, you see they’ve managed to call 999! Do you…

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Caller reporting that a female in the flat above sounds like she may be in distress. Officers en route

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Misdial. Caller apologised for pocket dialling. He says when his leg shakes a lot, he dials 999. At least by staying on the line, the call handler was able to assess quickly that he didnt need our help
#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

We've had another handover, this time from Force Incident Manager (FIM), Inspector Matthew.

FIM's plan, manage and monitor operational policing activity and will effectively and efficiently direct the deployment of resources to incidents, including critical incidents.

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Caller wants police to attend and remove someone from their address..."they aren't here at the moment though"....

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

999: The scene of earlier ASB now has further reports of a van on fire. Fire have been contacted and are on route

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Caller is ringing to report a shoplifter that he believes to be wanted

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

999: Attempted forced entry into a house with residents inside. Officers attended promptly and are on scene.

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

This year we have to date received 59,598 abandoned calls and we are only in October! ☹️

That's an average of 5,959 a month

#ASPLive

[Avon and Somerset Police Control Room @ASPControlRoom]

It's not just outside our doors that we're responding to emergencies... sometimes we have to call for help too! Thank you @AvonFireRescue for rescuing our Control Room colleague who was stuck in a lift 🧑‍🚒
#NotJustFire #SquadGhouls