@UPSHelp_UK tell me how we get a response from your accounts team? DD mandate wasn’t in place so DD refused - phoned and paid by CC - DD since processed and now account is on hold because of non payment when infact you owe us for overcharge ... phone just rings out - HELP!
@UPSHelp_UK being told last week that packages cleared customs - still waiting for them - and this morning being told the same packages still need to clear customs - what is going on ?