Following the disruption to some of AVBOB's digital platforms and services on 30 May 2026, we are pleased to report that several systems have now been restored.
While some systems and branch services remain affected, policy payments and claims can still be processed through our manual procedures.
All 360 AVBOB branches nationwide remain fully operational and are available to assist with payments and funeral arrangements.
Clients experiencing technical difficulties accessing our digital platforms may pay their premiums using the link https://t.co/84k3pdv6GC. Please use your AVBOB policy number as the Pay@ account number.
Clients who need to lodge new claims may do so via email at [email protected]
We apologise for the inconvenience and thank you for your patience as we continue to restore full functionality
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Dear Valued Client,
AVBOB is experiencing a temporary IT system outage affecting some of our digital platforms and services. Our technical teams are working to restore functionality, and we expect services to return to normal within days.
All 360 AVBOB branches nationwide remain fully operational and ready to assist with payments, queries, and funeral arrangements. You can also pay policy premiums using Pay@ at retail stores such as Checkers, PEP, SPAR and Pick n Pay. If you cannot make your payment due to the outage, your policy will not be negatively affected. No policyholder will be prejudiced during this temporary disruption.
We will keep you updated via our official AVBOB social media platforms.
We sincerely apologise for the inconvenience and thank you for your patience and understanding.
Good day Pearl
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Pearl
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Oomaya Multimedia
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day rchibold
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Zany Jamby
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Tiisetso Manoko
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Magnus
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Mamzangwa
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Collen
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
@Tshipi_66 Good day Tshipi
Thank you for reaching out to us. Kindly refer to your inbox for further assistance concerning your query.
Kind regards,
AVBOB Team
@pitse_mpho Good day MPHO
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Nikiwe Skele
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Petoskey
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
@SMdunyelwaa@Nikzoro Good day Sihle Mdunyelwa
Thank you for reaching out to us. Kindly check your inbox for further assistance concerning your query.
Kind regards
AVBOB Team
Good day Tshidi Mokebe
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Sbongile Mzimba
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Masotobe
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team
Good day Yase K1
Thank you for reaching out to us. Our systems are being restored and branches are open to assist with payments and funeral arrangements.
You can pay premiums here: https://t.co/84k3pdv6GC using your policy number.
For new claims, please email: [email protected].
If you require assistance with a funeral claim, kindly provide us with your full names, contact number and email address.
We apologise for the inconvenience and thank you for your understanding.
Kind regards
AVBOB Team