Avis Car Rental

Plan with confidence. Because for 75 years, we've only had one plan. To make sure you keep yours. For customer support DM or chat with us at 1-800-352-7900.

[Avis Car Rental @Avis]

Hi Daniel,
Thank you for your feedback, and please accept our sincere apologies for the experience you described. We understand how frustrating it must have been to be charged for fuel despite refueling the vehicle prior to return.
Please send us a direct message with your reservation or rental number, full name, email, and phone number so we can review this further and assist.
– Dee

[Avis Car Rental @Avis]

Hello Kevin! Thank you for reaching out, we apologize for any issues that you encountered with your recent rental. Before we can provide any details or resolution, we need more information. Please DM/PM with either the Reservation/Confirmation number or Rental number. Also, please include the renter’s name, your relation to the renter if applicable, and your phone number & email address. Also, please provide us with the details of your experience or your issue, so we can help. ~Susan

[Avis Car Rental @Avis]

Hi Joe,
Thank you for your feedback, and please accept our sincere apologies for the experience you described at our Orlando location. We understand how frustrating it must have been to be charged despite canceling in advance.
Please send us a direct message with your reservation or rental number, full name, email, and phone number so we can review this further and assist.
– Dee

[Avis Car Rental @Avis]

Hi Christiana. We are sorry to hear your experience with us has been less than positive. We apologize for the mechanical issues you had during the rental and also for the unexpected charges. We understand your time is valuable and apologize for the time spent dealing with this issues. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

[Avis Car Rental @Avis]

Hello, we sincerely apologize for the dissatisfaction this situation has caused. To help me investigate this for you, please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental -Nat

[Avis Car Rental @Avis]

Hi David,
Thank you for your feedback, and please accept our sincere apologies for the experience you’re having. We understand how concerning it is to be dealing with a vehicle issue and not receiving the support you expected.
Please send us a direct message with your reservation or rental details, along with your contact information, so we can review and assist you as quickly as possible.
– Dee

[Avis Car Rental @Avis]

Hello Wade, we sincerely apologize that the location didn't have the vehicle you reserved and the frustration it caused. For further assistance Please email [email protected] with your rental agreement number, the renter’s name, and your relationship to them (if applicable). *Izzy

[Avis Car Rental @Avis]

Hi,
Thank you for your feedback, and please accept our sincere apologies for the experience you described. We understand your concerns regarding the vehicle size and safety.
Please send us a direct message with your reservation or rental number, full name, email, and phone number so we can review and assist.
– Dee

[Avis Car Rental @Avis]

@PdeRenzyMartin Hi,
Thank you for your feedback, and please accept our sincere apologies for the experience. We understand how frustrating this must be. Please send us a direct message with your reservation or rental number, full name, email, and phone number so we can review and assist.
– Dee

[Avis Car Rental @Avis]

Hi Dwight,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you described at our Miami location. We understand how frustrating and concerning it must have been to encounter a safety issue with the vehicle and not receive a suitable replacement.
Please send us a private message with your reservation or rental details, along with your contact information, so we can review this further and address your concerns.
Thank you again for your feedback.
– Dee

[Avis Car Rental @Avis]

Hi,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the delay in receiving your deposit back. We understand how frustrating this must be, especially after being advised of additional waiting time.
We’d like the opportunity to review this further. Please send us a private message with your reservation or rental agreement number, name of renter, email address, and phone number so we can take a closer look and assist you.
Thank you again for your feedback.
– Dee

[Avis Car Rental @Avis]

@thepreetagni Hello! We apologize that you were not able to pick up a rental. Please DM the reservation number, name listed, your relationship to the renter and email address, so this can be documented and reported. ~RG

[Avis Car Rental @Avis]

Hello, I am sorry to hear about the trouble you had. If you have time, please DM us with your rental agreement or reservation number, and we will document your experience so that we may work to improve our service.

Please be sure to include your name and the email used on the reservation.

Xavier

[Avis Car Rental @Avis]

Hello Shelley! We apologize for any issues that you encountered with your recent rental. Please email us at [email protected] with the details of your experience. Also, please include your rental agreement/reservation number, the renter’s name, relation to the renter if applicable, and your phone number, so we can get this looked in to. ~Susan

[Avis Car Rental @Avis]

Hi. Please accept my sincere apologies that the vehicle you reserved wasn't available. As you know, when reservations are made in advance, we anticipate having specific vehicles ready for you. However, unexpected situations like last-minute rental extensions or vehicle damage can sometimes impact our available inventory. This explanation is not an excuse, and we truly appreciate your feedback. -Will

[Avis Car Rental @Avis]

Hi Zeki. We apologize for the delay in response. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

[Avis Car Rental @Avis]

@jindrisk47 Hello. A credit of $246.87 was issued to your account today. Please allow 3–5 business days for this transaction to clear and appear on your statement. — Will

[Avis Car Rental @Avis]

Hello Cryptid! Thank you for reaching out, we apologize for the excessive wait time that you encountered with your recent rental. Before we can provide any details or resolution, we need more information. Please DM/PM with either the Reservation/Confirmation number or Rental number. Also, please include the renter’s name, your relation to the renter if applicable, and your phone number & email address, so we can help. ~Susan

[Avis Car Rental @Avis]

@ScottBlair @Budget Hello Scott, we can understand the frustration with an unexpected bill. For further assistance please email [email protected] with your rental agreement number, the renter’s name, and your relationship to them (if applicable). *Izzy

[Avis Car Rental @Avis]

@RDiMantova Hello Rob. Please accept our apologies, but we are unable to issue a refund for any additional gasoline added to the vehicle. To avoid this in the future, please return the vehicle with the exact fuel level noted on your initial rental agreement. — Will